Resource Rooms
For a number of years people have been creating mailboxes to schedule conference room, equipment, etc.. in previous versions of Exchange a user could user Direct Booking a feature of Outlook and later Auto Attendant event sink to allow the functionality users needed.
Now Exchange 2007 has made drastic improvements and made managing resource quite easy.
As you can see if we attempt to create a new user we now have native options to create 2 types of mailboxes that we can use to resource scheduling 1. Room Mailbox and 2. Equipment Mailbox

Lets walk through the creation of each type of mailbox
Room Mailbox
Open EMC
Select Recipient Configuration
Click New Mailbox
Select Room Mailbox ->next

click New User –> Next

Fill in the logon information, remember this creates a disabled account

Select the location of the Room Mailbox database
If we open Active Directory Users and computers we will see our newly created disable account
Lets open EMC and see the additional properties we have on a Room Mailbox
You can see we have an additional Tab called Resource Information that allows us to specify room capacity and add custom properties

You can see on Jessica Steele’s mailbox that tab does not exist

How do we manage this resource?
Delegate someone Full Access to the mailbox so the mailbox can be open by that user account
this can be done via EMC or EMS with the add-mailboxpermission command
Add-mailboxpermission “Conferene Room 1″ -user Brian.Tirh -accessrights fullaccess

Now I can use my Brian account to open the mailbox in OWA, there we will see some additional tabs.
Once we open the conference room mailbox and select options we can see an additional option called Resource Settings

Under Resource Setting we have 4 areas
1. Resource Scheduling options
2. Resource Scheduling Permission
3. Resource Privacy Options
4. Response Message
Resource Scheduling options
The following options are listed:
Automatically process meeting requests and cancellations
Disable Reminders
Maximum number of days:
Always decline if end date is beyond this limit
Limit meeting duration Maximum allowed minutes:
Allow scheduling only during working hours
Allow conflicts
Allow recurring meetings
Allow up to this number of individual conflicts:
Allow up to this percentage of individual conflicts:

Resource Scheduling Permission
Specify users and groups which have permissions to schedule this resource by sending a meeting request
These users can schedule automatically if the resource is available: Everyone
Select Users and Groups:
These users can submit a request for manual approval if the resource is available:
Everyone
Select Users and Groups:
These users can schedule automatically if the resource is available and can submit a request for manual approval if the resource is unavailable:
Everyone
Select Users and Groups:
For requests requiring approval:
Always forward to delegates
Always tentatively accept these requests

Resource Privacy Options
Always add the organizer name to the meeting subject
Always remove the private flag on an accepted meeting
When declining meeting requests due to a conflicting meeting:
Include detailed information about conflicting meetings in response
Include organizer’s name in conflict information
Always delete the following when sent to this resource:
E-mail messages
Attachments from meeting requests
Comments from meeting requests
Subject of meeting requests

Response Message
Allows you to configure an automatic response to users

I am going to configure all the Resource Permissions so that only Jodie Bartos and Jessica Steele can use the automatic processing.

Now lets Open EMC and we can see that we have the option to add Projector and WhiteBoard to our room mailbox.

Note: OWA will show the capacity but not the custom properties, Outlook 2003 will not show either capacity nor room properties, only Outlook 2007 will show all the properties of the room
We can see from Outlook 2007 that our room capacity is 15 and we have our whiteboard and projector.

Equipment Room
The creation of an Equipment Room is the same as already outlined above so I will skip those steps and just show some of the features.
I created a new Equipment Room called Ford_Mustang, which is common for people to have vechicle checked out.
Lets run a Get-Mailbox command to see the mailbox details
[PS] C:\>Get-Mailbox ford_mustang fl *resource*,recipienttypedetails
IsResource : True
ResourceCapacity :
ResourceCustom : {}
ResourceType : Equipment
RecipientTypeDetails : EquipmentMailbox
We can see that our mailbox is of type equipment….
We get the same resource information tab on equipment mailboxes as room mailboxes
If you noticed before when we created the resource config I only created items for room mailboxes. Lets add some features for our cars
**note the Set-ResourceConfig command will overwrite the entire entry so you must list everything you want**
Set-ResourceConfig -ResourcePropertySchem (“Room/Projector”, “Room/WhiteBoard”, “equipment/2Door”,”equipment/cherryred”,”equipment/siriusradio”,”equipment/convertable”
Now we can add this custom properties to our Mustang
















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January 14th, 2008 at 9:08 am
How do you delegate someone Full Control access to the new room (resource) mailbox using EMC? I’ve tried everything! Thanks!
January 14th, 2008 at 1:53 pm
First to modify permissions in the gui you need to be running Exchange 2007 SP1. With 2007 you can delegate perms via EMS and EMC (Sp1)
My article outlines how to do this via EMS however assuming you have the correct permssions open EMC–>recpient config –> mailbox, select the correct account and then in the actions menu select manage full access permission.
January 16th, 2008 at 6:06 am
Is there an easy way to allow read access to the calendar of the resource mailbox to everyone in Exchange 2007 SP 1 ?
The only way to do this in Exchange 2007 (without SP1) is to login on a computer with the resource mailbox account and configure the permissions through Outlook which isn’t very practical imho
January 16th, 2008 at 2:23 pm
Ok, so my first question would be why do you need to do this… I would expect the response to be so they can see when they have available time.
When you setup the event properly as shown in the blog you will be able to see the free/busy of the room and what times are availble. users should never need access to the calendar direct.
If a user wanted to create a new meeting all they need to do is click the resource option and you will then see the available time. I would be interesting in know your goal…..
And to answer the question no change in SP1
January 17th, 2008 at 3:19 am
I think it’s more user friendly to give them access to the resource calendar. This way they can see their reservation anytime and the reservations from others. They are also able to delete their reservation if needed.
Of course this is a personal opinion but my users really use this regularly.
January 21st, 2008 at 5:00 am
I know that was the old way things where done, but the goal should be to not require users direct access to the resource calendar. If they have direct access they will attempt to book the room that way instead of properly sending the invite.
Everyones needs are different
1. Users would see thier appointment on thier own calendar
2. User would not be able to delete thier own with only read access you would have to increase the perms.
3. why would users need to see other peoples meeting for the room?
4. if the user delete it from thier calendar it removes it from the resource
January 24th, 2008 at 7:36 am
What if a user wants to choose a equipment? say suppose laptop, projector? i think we need to create an equipment mailbox, and i did, but i can not see equipment selection on outlook and i can only see ‘ALLRooms’ option.how one can choose equipment when they are booking a room in outlook?
January 24th, 2008 at 1:44 pm
This is an issue I am trying to work with MS on for E14.
1. you can make an address list for the equiptment mailboxes
http://exchangepedia.com/blog/2007/06/how-to-create-address-lists-for.html
2. User will need to browse to the address list for that mailbox
I have found a way to edit AD to show multiple address list with all the options however it breaks a few items
In my recent visit to Redmond I put this infront of the Exchange Pms and will see where it goes.
In the near term I would create an address list for the equiptment rooms.
January 31st, 2008 at 1:43 pm
We use a specialized product to manage some of our conference rooms because it allows people to order food and equipment. We’d like to be able to update the room’s calendar so when people forget and look in Outlook they would still be able to see the room’s availability. The product can send an email to the room, but it gets rejected because the room must be a resource. Is there anyway to create an email that would from another system that would pass the room’s resource requirement?
January 31st, 2008 at 1:49 pm
Same person, different question – What we’d really like to be able to do is move away from our product and use Exchange. I can create a custom form for reserving a room, but I can’t print any data from the user defined fields and I can’t import data into the user defined fields. Is there anyway to make those userdefined fields global and printable?
February 1st, 2008 at 6:50 pm
I am not 100% on the question you are asking. From the best I understan you want to use a resource room to book items, and that room should have properties like food etc… however I am not sure what you are asking about the 2nd system passing info.
February 4th, 2008 at 9:57 am
Let’s stick to the first instance. Is there a way for my external system to reserve a room as a resource rather than inviting the room as you would a person? When you send the room an email as if it was a person the room rejects it and says you can’t book it that way. I need to either send an email to the room that invites the room as a resource or invoke a service that can do it for me. Is such a thing possible (I just thought of the service and such a thing would be awesome).
February 4th, 2008 at 6:25 pm
First, can your external system send a meeting invite? When using a resource room you are basically using the calendar of the mailbox, a standard email message will not autobook a resource. If your external system can sent a meeting invite you should be fine.
If you want post an email address and I will not publish it and will ping you offline
February 19th, 2008 at 9:54 am
Going back to the question about sharing a resources calendar to users, how can this be accomplished? We only want to share it to a group as READ-ONLY, so they can just see what is going on in that room in a more user friendly way than going to the Scheduling tab in outlook. I have tried everything (by logging into the resources account via outlook and sharing the calendar from there) but nothing is working. Any help would be greatly appreciated!
February 19th, 2008 at 4:37 pm
enableing the account and opening an OL profile should be all you need to do to delegate out the permission you need. That is how I recently created a shared calendar for vactions.
February 26th, 2008 at 8:30 am
Thank you for an all-inclusive post that explains the entire setup from start to finish. I looked for a long time until I came here.
March 6th, 2008 at 2:34 pm
Can you set a resource reminder in Exchange 2007 so that it emails someone other than the attendees?
March 6th, 2008 at 3:52 pm
Could you explain the scenario to make sure I understand…..
I believe you want to have a resource get booked and upon the event send a notification to someone who is not apart of the event?
March 6th, 2008 at 5:45 pm
Once equipment (for example, Video Conferencing) is booked for a meeting, how is it possible to inform certain people that the equipment needs to be move to a specific room?
March 7th, 2008 at 8:53 am
We want to setup something to email/page the techs when they have to setup equipment for meetings. We can’t do this the way we want in Exchange 2003.
Any suggestions?
March 14th, 2008 at 9:12 am
We are running Ex2k7 w/sp1 and Outlook 2003. I am currently setting up the resources for meeting rooms and beginning testing. I set up a meeting with a resource and it worked great. However, I purposely setup another conflicting meeting and the resource declined, but the people invited were still able to accept and this meeting was added to their calendars. Is there a way for the meeting to not be scheduled for anyone if the resource declines?
March 14th, 2008 at 7:16 pm
Let me do some testing and look into a better answer for you.
April 24th, 2008 at 4:44 am
I have created a room mailbox – with capacity and custom properties, no problem.
BUT, the users are not able to see the details which makes it worthless. They need to see in the All Rooms address list view the capacity and the custom properties to know which room to select.
Very frustrating!
April 24th, 2008 at 5:31 am
What client are you using?
A room mailbox should show up in the all room after creation in the directory.
April 24th, 2008 at 6:11 am
We are using outlook 2007.
We also use exchange 2007 svr.
We do see the resource mailbox in the All Rooms address list, but NOT the capacity/custom properties (i.e. Project etc) which have been assigned to the res. mboxes.
April 24th, 2008 at 1:11 pm
Melanie,
We have the same problem. Our solution was to add the capacity to the name of the room. For example: “conference Room/6″. The /6 is the capacity. Seems to work for us.
April 25th, 2008 at 3:10 pm
could you 2 please ping me offline, just post an email address and I will not publish it… the only items I have seen affect by not showing are the equiptment mailboxes, but if you are not seeing the resource rooms the all rooms there was an early bug but was fixed in SP1.
April 28th, 2008 at 1:05 am
Genie,
Maybe its because its Monday, but I don’t understand your ping request.
I do see the rooms in All Rooms, BUT (for me the most important detail) I don’t see the details like capacity and custom properties like Flipchart; PC etc – and this is the reason we have set it up so users know which room to go for.
April 28th, 2008 at 5:49 am
just post your email address for me and I will email you, I wont publish the post so we can take this offline.
May 13th, 2008 at 1:09 pm
I have followed your instructions but the resource delegate does not receive the e-mail requesting the appointment?
May 13th, 2008 at 5:23 pm
set-mailboxcalendar “conference room 1″ -resourcedelegate booth.scates
This is the command to set the delegate…. if you have this set I would make sure its not going to junk on the delegate.
Make sure the check box always forward to deleget is selected
May 13th, 2008 at 5:57 pm
Hi There,
I have set the delegate as described.
I can send you my settings via e-mail as the blog won’t accept my paste…
I have also checked the junk and nothing is there!!!!
Thanks
John.
May 14th, 2008 at 6:53 am
post your email addy I wont publish it and will shoot you an email
May 27th, 2008 at 7:49 am
Hi I just read all the message in that blog and just like one said I need to view in read only a calendar ressource , presently I use a calendar called “Chronos” that permit to create public calendar so if the boss want to see who’s in one room it’s easy for him. also I have to install and verify equipement for the room so I need to be page before the meeting (email txt to my cell). Is it possible to do or not?
Pascal Le Blanc
leblancp at cfpmb dot com
May 30th, 2008 at 9:46 am
I have the same problem as John (post from May 13th). Delegate is set in PS, checkboxes are set in OWA, but when someone requests a meeting, they get no response and it’s not booked on the calendar. My other resource/rooms are functioning with auto accept and that’s working fine, but for this room we need a delegate to accept.
May 30th, 2008 at 5:10 pm
The issue with Johns was the autoprocessing settings
Use the AutomateProcessing parameter to enable or disable calendar processing on the mailbox.
If this parameter is set to None, both resource booking and the Calendar Attendant will be disabled on the mailbox. If set to AutoUpdate, the Calendar Attendant will process meeting requests and responses. If this parameter is set to AutoAccept, resource booking will be enabled on the mailbox.
June 5th, 2008 at 10:20 pm
When booking a Private meeting for Resource mailbox it is not working.IT is booking as normal meeting and all are able to view the meeting request. Please suggest a solution
June 7th, 2008 at 7:24 am
Setting the RemovePrivateProperty parameter to false on Set-MailboxCalendarSettings should allow that to stay set
June 9th, 2008 at 5:36 am
Thanks for your comment. IT really helped me to solve the issue
http://technet.microsoft.com/en-us/library/bb123609(EXCHG.65).aspx
July 14th, 2008 at 12:54 pm
We print the room calendars and post them on the doors everyday. How in Exchange 2007 EMS do you set read only access to a resource calendar for everyone?
July 14th, 2008 at 2:38 pm
You would actually set that via Outlook, I dont like that however that is how it is……
Enable the resource room account or open with account with privleges create an OL profile and share the caledar and grant reviewer premission
August 1st, 2008 at 8:05 am
Is there a way to setup an Exchange 2007 resource room to forward all requests to delegates (both in-policy and out-of-policy)? I have only found the forwardrequeststodelegates option which only forwards out-of-policy requests to the delegates. We want the room to autoaccept all requests and we want a copy of all requests sent to the delegates.
With Exchange 2003, we had to setup a rule to forward all meeting requests to the delegates. I realize we can do this with Exchange 2007 but, as you know, rules break so we would prefer automating this process with Exchange 2007.
August 1st, 2008 at 2:48 pm
Let me look into that, you may need to do that with a rule however when a meeting request is forwarded the the orginator gets a notification as of sp1.
August 4th, 2008 at 10:08 am
Old question – different twist: We would like to give everyone visibility to the resource (room) calendar.
The reason is different: Room is currently booked and they want to call whoever has it booked and see if their meeting can be moved. Very common problem in companies where conference room resources are tight.
If you could right-click on the appt in outlook, or got a “mouse over pop up” identifying the owner of the meeting that would be fine.
Seems to me the “AddOrganizerToSubject” attrbitute is the first part of this. The second part is to get visibility into those subjects.
Any idea how that could be acomplished?
August 4th, 2008 at 1:54 pm
Yes this is easy to do, just make an Outlook profile for the room and grant everyone or whomever you would like review to the calendar and then all user will be able to view the calendar. I would not grant any additional perms as you will get users who think since they can see the calendar they can manage/edit it.
August 4th, 2008 at 2:21 pm
Replying to last post… same person….
Tried setting reviewer rights. Problem is it also lets you see all the attendees.
Is there a way to strip off all the attendees from the appointment (other than the organizer) – like you can strip off the subject line and message contents?
If so, then “reviewer” access would be perfect.
August 4th, 2008 at 8:00 pm
I will see but I dont believe there is anyway to do what you want, if you just use free busy like in my post proper way to book a resource room the you will just see the room is booked but you will not get info like organizer.
Try setting a meeting to private and then seeing what users can see
August 15th, 2008 at 5:52 am
Hi Some great info here, thanks.
I have set two users as ResourceDelegates on a `room’ mailbox. How do i go about removing them as delegates? I cant find a shell command to achieve this?
Can you help?
Thanks
Matt
August 22nd, 2008 at 7:11 am
First off thanks for all of the information. My company is currently using a Sharepoint calendar to book conference rooms and we want to use the resource booking in exchange 2007 but the issue is double booking. We need a way to just outright deny double booking by someone using their outlook to schedule a room as the current “solution” in place does. Being able to book a room and then get a denial email is not acceptable I’m told given only the organizer gets it and would have to book again. We would certainly be intersted in any 3rd party addon that could do this if there isn’t a way using exchange out of the box. Thanks!
August 22nd, 2008 at 1:46 pm
Let me see what I can did up, many places like to grant the user review to the calendar so they can open it and see what is availabe and who has it easier.
If users use the schedule assistant and/or view the calendar they should see what is open and not double book.
let me see what I can found out for you on that one.
September 1st, 2008 at 2:03 am
Hi There,
Thanks again for your help in my last problem.
We are using the resource delegation now with only one issue.
When the Delegate receives the booking they can only see the user who is booking the meeting they cannot see the other users who have been invited to the meeting. Is there a way to show all the attendees?
Thanks
John.
September 11th, 2008 at 3:27 am
Please can anyone help.
Have set a up a resource room what i want is when it is booked it gives a warning that it cannot be booked because its already booked.
There is general warning like ‘ Meeting Room…’ is already booked for the specified time. You must use another time or find another resource.
See attachment as to the error message i want to appear when its booked.
Thanks for helping
September 18th, 2008 at 5:30 am
If we view Calendar , we get the options Other Calendar and it stores the list of the calendars that are accessed through Shared Calendar. One user lost all the list under other calendar. how to retrieve it? where are the list stored in local machine or exchange server?
September 23rd, 2008 at 7:29 am
hello, Can this set up be done pre SP1 or is that a requirement. when using owa. im getting a 404 error when trying to access the recource room.
thanks
September 23rd, 2008 at 7:49 am
Can you give some details of what you are trying to do, it should work pre sp1 however I would highly recommend you upgrade to get the latest fixes etc.
September 23rd, 2008 at 9:31 am
I’m trying to set up the recource room to automate schedualing times for the conference rooms. ive assigned a deligate for the room but am having issues with webmail. i am unable to get to the resource settings.”Microsoft Exchange issued an unexpected response (404)” ive made sure that the .owa extention is pointing to aspnet_isapi.dll but I’m still getting the same error. Is there away to set this up with out using webmail?
Donovan
September 29th, 2008 at 7:35 am
I also am having problems with delegates receiving notifications of meeting requests. The organizer receives notification that the request is pending approval. The meeting is tentative on the resource calendar. The delegates are properly set in EMS. AutomateProcessing is set to AutoAccept. However, the delegates do not receive an email notifying them that the resource has a meeting request. I even tried giving the delegates Full Mailbox permissions to the resource since I understand there was a problem with this pre-SP1. We are currently running Exchange 2007 SP1.
October 29th, 2008 at 10:02 am
Heya!
Thanks for this very long list of information allowing anyone to set up resources!
Now I have a problem with AutoAccept: In our company existing rooms didn’t send an accept-mail but instead a popup jumped on the screen telling “the resources have been successfully booked”. Now I added two rooms according to your guidelines. Everything works fine except that I get a mail for the booking and not a pop-up.
What I knew is that on the other rooms everybody is allowed to see the calendar, so I enabled the accounts, logged in and changed the sharing permissions on the calendar for the people to “Editor”, then disabled the accounts again. Still the same behaviour. Editor is for directbookin, we explicitly allow this.
Do you know anything to help me? Some setting / permissions, users must have to do this?
October 29th, 2008 at 3:22 pm
You not be giving users editor permission unless that is how you want to do things so they can manually edit the calendar.
I am not sure what you mean by popup. Could you give me more detail on that.
October 30th, 2008 at 1:29 am
Thanks for your fast answer. I know about the problems and benefits if users have Editor rights, so this is ok for me or could be overthought again. But since this worked for years I didn’t want to change it and thought maybe it helps for the popup problem.
By Popup I mean if I create a meeting in my calendar and invite a room account, instead of a mail message telling me that the room accepted the meeting, a popup window opens with title “Resources Booked” and content “The resources for the meeting were successfully booked” and a checkbox to not show this dialog again.
Now my problem is that with the newly created rooms I get a mail instead of this popup. Since these are the first rooms I create and the creation of the previous is unfortunately not documented I do not knwo about special settings needed for this other than AutoAccept.
Do you know more about needed settings for such behaviour? Its only Outlook 2007, no special software added.
December 3rd, 2008 at 8:06 am
how can I decline all appointments to a room resource.
December 3rd, 2008 at 11:45 am
Ok, so I have to ask… why would you want to decline all request to a resource room. I would assume you create it so people can use it.
If you only want certain people to use it specify that on the mbx.
December 3rd, 2008 at 12:09 pm
I just want to decline appointments. Meeting requests are still set as normal room resource (auto-accept). Rooms are getting double booked when some are using appointment and some are using meeting requests.
December 4th, 2008 at 6:55 am
http://technet.microsoft.com/en-us/library/aa996340.aspx
I would have to test but try using the set-mailboxcalendarsetting with the -DeleteNonCalendarItems:$true
January 12th, 2009 at 9:18 am
thanks for a nice easy to understand set-up guide. I just have one question (for now
)
For some reason the room doesn’t show the free/busy information which makes it hard to schedule meetings as it’s not possible to see when it is actually busy. What setting might I have to change to allow people to see the free/busy suggestions?
January 12th, 2009 at 11:19 am
Free busy is pulled from autodiscover for Outlook 2007 users. Try from OWA and see if you can see free busy.
January 30th, 2009 at 5:44 pm
I wanted to permit only on administrative assistant to prepopulate entries in a new Exchange 2007 room resource that came from a legacy Notes room resource. I thought it made sense to make her a room ResourceDelegate so she could decline any and all requests that might come into the resource while she was populating it (I know, I should have just left it hidden!!). She’s done and now I’d like to remove her but I’m not seeing that part in any help note. I tried setting ResourceDelegates to “” and leaving the value blank. No luck. I’m wondering how I can remove a ResourceDelegate?
Any help would be greatly appreciated.
January 30th, 2009 at 7:18 pm
Let me check the syntax but try $Null to remove the delegate
January 30th, 2009 at 7:21 pm
also, lets try to move this to the forum its easier to communicate back and forth that way
April 24th, 2009 at 8:34 am
I have set up rooms as per standard config. However, the client does not want a delegate. Stating – the room is either available or not. In tests – the room does not notify properly of conflicts. Is a delegate absolutely essential.
Also – how can users in Outlook 2007 see the bookings of the room in calendar form.
Much appreciated
George
April 24th, 2009 at 9:38 pm
No, the delegate is just if you want have someone to control the room …. we have one setup we use for a vacation calendar and use the manager as the approve so he acknowledges the vacation request the user gets an approvel from the manager….
Often people dont want to just see the free busy so you can open the room with an OL profile and grant everyone read to the calendar so they can see it…. dont allow write and they will try to direct book to the calendar that way will need to be taught to use a meeting request to invite the room….
move this to the forum section and post your settings so I can see why the conflicts are happening.
May 28th, 2009 at 4:00 am
is it posible that ResourceDelegate change location (Conference Room) as like as organizer and that all attendees recive Meeting request update
May 28th, 2009 at 8:10 am
Hello! This is similar to John Brines’s earlier query:
We set up a meeting room as a Resource and have configured one of our secretaries as a Delegate. The secretary receives e-mail requests when someone tries to book the resource and they are able to accept or decline OK.
One thing the Delegate cannot do is see a list of the Attendees, they can only see the meeting Organizer, Subject and Comments. I need them to be able to see the Attendees so they can see who is in a meeting without going to the meeting room and looking through the door.
If the Secretary views the Resource’s Calendar, opens an appointment and goes to ‘Scheduling Assistant’, it says ”.
Is there a way to include a list of the Required and Optional Attendees when a meeting request is forwarded to a Delegate?
If not then is there a way to have this information displayed in the Resource’s Calendar and give the Secretary appropriate permission to view it?
Failing that, is there a way to automatically send a copy of the original meeting invitation to the address of a non-attendee (in this case the Secretary) so that they can see who is attending?
Your help would be much appreciated.
Tom
May 28th, 2009 at 8:17 am
RE: My earlier post.
The Scheduling Assistant displays ‘ATTENDEE LIST UNAVAILABLE’ when the Secretary tries to view the Attendees of an appointment in the Resource’s Calendar.
Tom
June 3rd, 2009 at 10:46 am
Is there any way to strip the “FW:” off of the meeting subject? Everything is working great, but the users want meeting subject to show as it was orginally entered without the forward prefix.
June 23rd, 2009 at 5:06 pm
I have set up a resource room, but when I go into Resource Options I un-check “Limit meeting duration” but the setting does not save. Every time I go back in, it is checked again.
July 5th, 2009 at 12:32 pm
What RU are you running on your servers so I can see if I can repro this?
September 2nd, 2009 at 1:13 pm
I have a resource room with a delegate to approve and deny events. I also have the room setup so that the receptionists can go to the calendar and manually enter an event (for example an outside agency reserving space), we would like those manually input events to be forwarded to the delegate for approval. We do this so the notes are double checked for accuracy, especially since we have a new receptionist still learning the ropes.
I tested this out once on another room and it seemed to work, but no longer will forward a manually entered event to a delegate. Is there any way to make this happen?
October 8th, 2009 at 4:33 pm
I have imported a pst from a 3rd party hosted Exchange 2007 company, in to our internal Exchange 2007 server. I created the Resource Mailboxes using the same name for the mailbox as was listed on the hosted exchange server. It’s configured to allow everyone to make appointments, and there are 2 delegates for each Resource Mailbox.
The new internal Resource Mailbox is working and users can make appointments in the future, however, they cannot modify the appointments that were imported. Do you know how I can fix this, so that all the users can modify the imported calendar appointments?
October 8th, 2009 at 5:33 pm
what errors are they gettings?
October 8th, 2009 at 5:40 pm
Permission denied errors.
November 29th, 2009 at 2:27 pm
[...] http://msexchangeteam.com/archive/2007/05/14/438944.aspx http://www.exchange-genie.com/2007/12/resou... [...]
December 2nd, 2009 at 11:39 am
has anyone been able to figure out the 404 error when you try to open the resource room mailbox via OWA? I’ve been all over google and I got nothing… it ry to open the resource room and get slapped with a “404 the resource you are looking for has been removed or renamed etc…” i am guessing ASP.NET is having issues or i need to recreate the virtual directory but if someone has troubleshot this before i would appreciate it, thanks.
December 2nd, 2009 at 7:42 pm
Do you have the correct perms to open the mailbox via OWA… Are you trying to logon with that account or are you using a delegated account. To open the mbx you need the full access permission?
December 3rd, 2009 at 11:17 am
I created a some new Room Mailboxes, they seem to work fine. Users are now requesting to be able to view the names of appointments in the room, when scheduling new appointments in the Scheduling Assistant view. Is this possible?
December 3rd, 2009 at 5:10 pm
Can you walk me through the steps that you are using to create the new apt.
December 4th, 2009 at 11:58 am
In my calendar view, click create new appointment, click add room. Once the room is added, the other appointments (already scheduled in the room) just show the time slots taken as busy or whatever, and there are no subjects show up on the blocks representing the meeting. When I view the mailbox for the room, from OWA, I see the subject of the meeting.
December 4th, 2009 at 12:38 pm
I actually just found it. If I look at the mailbox, from Outlook, and view the permissions on the Calendar, I saw where the Default user had under READ (Free/Busy time). I changed it to (Free/Busy time, subject, location). When I went back to schedule the appintment, I could see more details. I wish I could find a way to change this in EMC by a script.
December 4th, 2009 at 3:34 pm
There are some missing pieces in Exchange 2007 in management of resource rooms. I would have to check on 2010 but there are a large number of new items you can do from EMS like create inbox rules and manage them
December 4th, 2009 at 5:16 pm
I saw where someone did what I want to do using PFDAVAdmin, but I can’t seem to get it to connect to Exchangbe 2007 mailboxes. Thanks for looking. I guess I’ll just use Outlook.
December 13th, 2009 at 10:55 am
Thank you for a very good article about this subject.
Is there a way to send a mail to the person who have booked the room after the meeting? We would like to ask the person about what he/she think about the facilities and so.
December 13th, 2009 at 11:56 am
If I understand properly you want someone to book a room and after the date they use it get an email survey question asking about the room?
December 13th, 2009 at 2:43 pm
Yes you are correct. That is what i want. Is there a way doing this?
January 12th, 2010 at 12:30 pm
Hi All,
We’ve tried our best to use Resource Scheduling, but it just doesn’t have the feature set needed.
Most difficult to understand is why the Subject is overwitten by the subject of the delegate’s notification i.e. ‘FW: ‘. This seems crazy and surely is a bug?
Does anyone have an idea how to prevent this happening? Or does anyone know how to get into the guts of this facility and make changes?
January 21st, 2010 at 5:05 am
Dear All,
I am using MS Exchange 2007.I want resouce web sharing in way that all users can see the calendars with meeting details and book meetings on free time slots.
I already followed and configured the calendar as described in your above article.But the issue is that when one user booked one time slot, it automaticlly booked but when other user booked same time slot, it request pending and administrator have to manually accept or reject that request.
I want that if any user try to book already booked time slot, it rejects straight way.
Currently we are using IPlanet web calndar and is it possible that we have same kind of facilities?
Bye
January 21st, 2010 at 12:50 pm
Sounds like you have the room setup to no allow conflicts
January 25th, 2010 at 5:30 am
Yes, You are right.Can you send me how to accomplish this task.
January 27th, 2010 at 2:31 am
I have sorted out the problem of manual booking.we have to allow all users to use the “Book-in” Policy by running the below command and MS Exchange 2007 command shell.
Set-MailboxCalendarSettings resource_alias -AllBookInPolicy:$True -AllRequestOutOfPolicy:$False -AllRequestInPolicy:$False
Hence the Resource Calendar will automatically accept and decline the booking requests and no manuall approval will require.
But now other changes that i want is that the resource calendar should show the booked meeting details (Meeting Subject and booking person).
I am working on the said task. Is there anyone already worked on the said issue.
Khalil
February 11th, 2010 at 9:23 am
Is it possible to auto cancel a resource(room) booking based on it’s capacity? For example, if somebody tries to book a room that can only take 5 people(capacity set to 5), but invites 10 people to the meeting, I would like the resource(room) to decline the request.
February 11th, 2010 at 10:01 pm
Let me look into that, but off the top I dont believe so….
February 12th, 2010 at 5:47 am
Thank you! Looking forward to your reply! One more question though: Is it possible to automatically schedule a second meeting based on another meeting? For example, we have a policy to leave 30min open between meetings to allow for cleaning, people to leave and next meeting attendees to arrive. I would like the ability to automatically schedule the 30min meeting(using the room resource and inviting the cleaners) after every meeting that’s been setup. Is this possible?
April 16th, 2010 at 5:48 am
We have rooms set up in exchange 2003 (they will migrat to 2007 later, but the question is on 2003 functions). WE have the permissions and e-mail set up on the room to auto process requests based on mail groups, but unfortunately, the users are still able to click directly onto the calendar of the room and set up a meeting resulting in it looking like the room is scheduling the meeting, not an individual. Adjustment of any of the 2003 permissions levels for users still allow this to occur.
How (and specifically where) do we configure the rooms so that while the users have permission to invite the room and reschedule their own meetings, etc, that they DO NOT have the ability to edit directly on the calendar.
Thanks
Bryan
April 16th, 2010 at 10:08 am
We have Exchange 2007 with some 2003 and 2007 clients. We created room mailboxes and copied entries from a public calendar to the room calendar. Problem is, all the entries show up in the scheduling assistant on teh 2007 clients, but some are missing on the scheduling tab of the 2003 clients. Any ideas as to why?
May 11th, 2010 at 9:43 am
Please can someone help me have followed the article above however,
When my users book a meeting they should get notification(The resources for the meeting were successfully booked)
When the room is fully booked they should get notifcation also like (..room ” is already booked for the specified time. You must use another time or find another resource)
At the moment they are not getting any notification at all.
Please can you help.
May 12th, 2010 at 6:21 pm
I read through all of the current messages, but I could not locate a fix. I am setting up Exchange 2007 Resource booking for room reservations. No matter what I try, I do not receive any notifications to the originator or to the delegate. I would like to perform a manual booking, I set it to AutoUpdate. I send a request but never receive any notification back. I log into the resource mailbox and there is no alert or new message of any sort. If I log into the resource as the delegate, I see that I can manually approve the meeting. The originator gets an acceptance. I have everything set that I know of. Thanks for any help.
-Steve Summerlin.
May 13th, 2010 at 8:11 pm
Can you please provide your settings that you have on the mailbox.
June 2nd, 2010 at 6:35 am
This worked for me setting up delegates meeting requests forwards!
Set-MailboxCalendarSettings -Identity “Training Room” -AutomateProcessing AutoAccept -ResourceDelegates “Isabelle Dupont” -AllBookInPolicy:$false -AllRequestInPolicy:$true
June 2nd, 2010 at 9:21 pm
Any idea why forwardrequeststodelegate is enabled by default when adding a delegate? With this enabled, after the delegate simply views, or responds to the meeting, the meeting details are visible. You can revert this behavior back to Exchange 2003 by setting forwardrequesttodelegates to $false, and then using Outlook to set the copy to delegates option. If you use the copy option it keeps the organizer as the subject with the body removed. This is a big change and there doesn’t appear to be a server side way of doing it. I’m guessing the behavior is different because the forward requests is literally forwarding and the copy is… well… copying.
Make sense?
June 21st, 2010 at 12:17 pm
Hi,
I have recently found out this feature excits.
I set up a new room mailbox, all ok.
however within outlook 2007 and select new meeting request. then you have the location option with the drop down. mine is blank!?! why? surely my rooms should be here i created.
Another thing is the room mailboxes are not showing up in the address list. Why is that?
from what i can make out you should have a “all rooms” section which i dont have. i can create one and tell it to list the rooms but should it already be there? Could this be why it is not showing up under location?
It would also be nice to view all the booking within this room mailbox, how would a user have easy access? mainly to check who has what booked and keeping tabs on things. Is the only way adding it as a calander? within your own client or is there another way?
Thanks.