User Message Delivery

Quite often users send emails and do not know what happens after they click the send button, did the message queue on the server, and was the message delivered.

Exchange 2010 has provided users the ability to view delivery reports and track what has happened to their messages.


  1. Once you have logged onto the web UI Select Options in the top right





  2. From the Exchange Control Panel (ECP) menu select ORGANIZE E-MAIL




  3. Select Delivery Reports from the menu





  4. You currently have 3 fields the can receive input



  5. For this example I am putting TEST in the search subject line


  6. Click the SEARCH button or hit enter






  7. If the search returns data select the message and click DELIVERY REPORT




  8. The report shows the message was submitted and delivered