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	<title>Exchange-Genie &#187; Exchange genie</title>
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	<description>This blog is dedicated to Microsoft Exchange</description>
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		<title>Exchange Genie Jr</title>
		<link>http://www.exchange-genie.com/2010/06/exchange-genie-jr/</link>
		<comments>http://www.exchange-genie.com/2010/06/exchange-genie-jr/#comments</comments>
		<pubDate>Sat, 26 Jun 2010 01:14:22 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[brian tirch]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange-genie.com]]></category>
		<category><![CDATA[Jodie bartos]]></category>
		<category><![CDATA[Jodie Tirch]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Exchang Genie Jr]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=979</guid>
		<description><![CDATA[All, I am sorry I have not written many posts lately, what you may not know is that I just had my first child a few weeks ago and have been living the new baby life.  The good news is I now have a little assistant that I have already begun his training to assist with [...]]]></description>
			<content:encoded><![CDATA[<p>All,</p>
<p>I am sorry I have not written many posts lately, what you may not know is that I just had my first child a few weeks ago and have been living the new baby life.  The good news is I now have a little assistant that I have already begun his training to assist with the site.  Let me introduce you to my new little helper and Exchange Genie Jr.</p>
<div id="attachment_980" class="wp-caption alignnone" style="width: 310px"><a href="http://www.exchange-genie.com/wp-content/uploads/2010/06/SAM_0163.jpg"><img class="size-medium wp-image-980" title="GeneJr" src="http://www.exchange-genie.com/wp-content/uploads/2010/06/SAM_0163-300x225.jpg" alt="" width="300" height="225" /></a><p class="wp-caption-text">The next Exchange Genie</p></div>
]]></content:encoded>
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		<item>
		<title>Exchange 2007 SP2 RU2 released</title>
		<link>http://www.exchange-genie.com/2010/03/exchange-2007-sp2-ru2-released/</link>
		<comments>http://www.exchange-genie.com/2010/03/exchange-2007-sp2-ru2-released/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 14:35:04 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[exchange 2007]]></category>
		<category><![CDATA[Exchange 2007 SP2]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[2007]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[rollup]]></category>
		<category><![CDATA[ru2]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=956</guid>
		<description><![CDATA[http://msexchangeteam.com/archive/2010/01/29/453908.aspx Exchange CXP team has released Update Rollup 2 for Exchange Server 2007 Service Pack 2 (KB 972076) to the download center.  In addition to bug fixes reported by customers we have added new rules to the Exchange Best Practices Analyzer to check the health of your system. Starting this rollup, customers who wish to [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://msexchangeteam.com/archive/2010/01/29/453908.aspx">http://msexchangeteam.com/archive/2010/01/29/453908.aspx</a></p>
<p>Exchange CXP team has released Update Rollup 2 for Exchange Server 2007 Service Pack 2 (KB 972076) to the <a title="Download Update Rollup 2 for Exchange 2007 Service Pack 2" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=fa83be11-9d5e-47bc-9a51-a10986f22928&amp;displaylang=en">download center</a>.</p>
<p> In addition to bug fixes reported by customers we have added new rules to the Exchange Best Practices Analyzer to check the health of your system. Starting this rollup, customers who wish to deploy the new BPA health rules to a server with no internet connection can do so by downloading the installing the update rollup on the server. Until Exchange Server 2007 Service Pack 2, updates to the BPA rules were available only via the web which meant customers wanting to deploy the new health check rules to servers not connected to the internet would have had to copy over the XML files manually. In Exchange 2007 SP2, we implemented a work item which allows us to ship updates to the BPA health check rules via the rollup and as well as via the traditional web based channel. More on this via a blog post in the near future.</p>
<p>KBA 972076 lists all the fixes included in this rollup. Here are some of the product improvements and critical bug fixes we&#8217;d like to call out:</p>
<ol>
<li><a href="http://support.microsoft.com/?kbid=972705">KB 972705</a>: This one is for all the IT pros and anyone who has ever had to explain abnormal database size/log file growth in a short period of time. We have added three new registry entries to help speed up troubleshooting the issue:
<ul>
<li>BytesLogWarningThreshold</li>
<li>BytesLogErrorThreshold</li>
<li>BytesLogCheckPeriodInMinutes</li>
</ul>
<p>More information on the values to set in the above registry keys is documented in KB 972705.</li>
<li><a href="http://support.microsoft.com/?kbid=975404">KB 975404</a>: Accepting meeting requests sent via an application using CDO like Blackberry devices sometimes results in rendering an embedded message attached to the meeting request inaccessible.</li>
<li><a href="http://support.microsoft.com/?kbid=976137">KB 976137</a>: We have made a change to the behavior of the Unified Messaging Auto attendant when it plays the greeting for callers on a holiday. Currently when callers call on a holiday, they hear the non-business hours greeting followed by the holiday greeting. In this rollup we have made a change so that the callers calling on a holiday will only hear the holiday greeting. If your greetings are configured such that they would make sense to callers calling on a holiday only if they hear both the non-business hours greeting and the holiday greeting, then you need to re-configure them when you install this update rollup.</li>
<li><a>KB 971177</a>: Another change in the UM Auto Attendants configuration in the Exchange Management Console. It is now aware if your time zone follows Daylight Saving Time.</li>
<li><a href="http://support.microsoft.com/?kbid=975165">KB 975165</a>: In an environment using self-signed certificates and CAS-CAS proxying, Exchange Web Services requests proxied may start failing after the Availability Service has made a proxy request.</li>
<li>A bug where the OWA Virtual Directory cannot be accessed via the Exchange Management Console in an environment coexisting with Exchange 2010 if the Exchange 2007 server was upgraded from Exchange 2007 SP1 to SP2.</li>
</ol>
<p><a href="http://support.microsoft.com/kb/972076">KB 972076</a> has more details about this release and a complete list of all fixes included in this rollup.<span id="_marker"> </span>Exchange CXP team has released Update Rollup 2 for Exchange Server 2007 Service Pack 2 (KB 972076) to the <a title="Download Update Rollup 2 for Exchange 2007 Service Pack 2" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=fa83be11-9d5e-47bc-9a51-a10986f22928&amp;displaylang=en">download center</a>.</p>
<p>In addition to bug fixes reported by customers we have added new rules to the Exchange Best Practices Analyzer to check the health of your system. Starting this rollup, customers who wish to deploy the new BPA health rules to a server with no internet connection can do so by downloading the installing the update rollup on the server. Until Exchange Server 2007 Service Pack 2, updates to the BPA rules were available only via the web which meant customers wanting to deploy the new health check rules to servers not connected to the internet would have had to copy over the XML files manually. In Exchange 2007 SP2, we implemented a work item which allows us to ship updates to the BPA health check rules via the rollup and as well as via the traditional web based channel. More on this via a blog post in the near future.</p>
<p>KBA 972076 lists all the fixes included in this rollup. Here are some of the product improvements and critical bug fixes we&#8217;d like to call out:</p>
<ol>
<li><a href="http://support.microsoft.com/?kbid=972705">KB 972705</a>: This one is for all the IT pros and anyone who has ever had to explain abnormal database size/log file growth in a short period of time. We have added three new registry entries to help speed up troubleshooting the issue:
<ul style="list-style-type: square;">
<li>BytesLogWarningThreshold</li>
<li>BytesLogErrorThreshold</li>
<li>BytesLogCheckPeriodInMinutes</li>
</ul>
<p>More information on the values to set in the above registry keys is documented in KB 972705.</li>
<li><a href="http://support.microsoft.com/?kbid=975404">KB 975404</a>: Accepting meeting requests sent via an application using CDO like Blackberry devices sometimes results in rendering an embedded message attached to the meeting request inaccessible.</li>
<li><a href="http://support.microsoft.com/?kbid=976137">KB 976137</a>: We have made a change to the behavior of the Unified Messaging Auto attendant when it plays the greeting for callers on a holiday. Currently when callers call on a holiday, they hear the non-business hours greeting followed by the holiday greeting. In this rollup we have made a change so that the callers calling on a holiday will only hear the holiday greeting. If your greetings are configured such that they would make sense to callers calling on a holiday only if they hear both the non-business hours greeting and the holiday greeting, then you need to re-configure them when you install this update rollup.</li>
<li><a>KB 971177</a>: Another change in the UM Auto Attendants configuration in the Exchange Management Console. It is now aware if your time zone follows Daylight Saving Time.</li>
<li><a href="http://support.microsoft.com/?kbid=975165">KB 975165</a>: In an environment using self-signed certificates and CAS-CAS proxying, Exchange Web Services requests proxied may start failing after the Availability Service has made a proxy request.</li>
<li>A bug where the OWA Virtual Directory cannot be accessed via the Exchange Management Console in an environment coexisting with Exchange 2010 if the Exchange 2007 server was upgraded from Exchange 2007 SP1 to SP2.</li>
</ol>
<p><a href="http://support.microsoft.com/kb/972076">KB 972076</a> has more details about this release and a complete list of all fixes included in this rollup.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>EMS and how big is my database</title>
		<link>http://www.exchange-genie.com/2010/02/ems-and-how-big-is-my-database/</link>
		<comments>http://www.exchange-genie.com/2010/02/ems-and-how-big-is-my-database/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 18:32:16 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[E14]]></category>
		<category><![CDATA[EMS]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange management shell]]></category>
		<category><![CDATA[exchange-genie.com]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Powershell]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=950</guid>
		<description><![CDATA[Microsoft has provided a nice easy command to show you how large your current databases are,  this one line command can be pipped to a file or used in a report Get-MailboxDatabase -Status &#124; fl name,databasesizes Name         : DB001 DatabaseSize : 141.8 GB (152,220,270,592 bytes)  Name         : DB002 DatabaseSize : 98.17 GB (105,412,362,240 bytes)]]></description>
			<content:encoded><![CDATA[<p>Microsoft has provided a nice easy command to show you how large your current databases are,  this one line command can be pipped to a file or used in a report</p>
<p>Get-MailboxDatabase -Status | fl name,databasesizes</p>
<p>Name         : DB001</p>
<p>DatabaseSize : 141.8 GB (152,220,270,592 bytes)</p>
<p> Name         : DB002</p>
<p>DatabaseSize : 98.17 GB (105,412,362,240 bytes)</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Exchange 2010 RU1 released today</title>
		<link>http://www.exchange-genie.com/2009/12/exchange-2010-ru1-released-today/</link>
		<comments>http://www.exchange-genie.com/2009/12/exchange-2010-ru1-released-today/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 22:16:46 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[E14]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange rollup]]></category>
		<category><![CDATA[exchange-genie.com]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=905</guid>
		<description><![CDATA[Today Mircosoft released its first rollup (RU1)  for Exchange 2010 http://www.microsoft.com/downloads/details.aspx?FamilyID=371add31-d7a0-4c8b-8325-a6fced2d05e6&#38;displaylang=en  One of the biggest advantages to RU1 is allowing functionality with RIMs BES servers, however RIM is suppose to release an MR1 soon for Exchange 2010 intergration that will be required on the BES servers Changes http://support.microsoft.com/?kbid=976573   RIM information to configure Exchange 2010 and BES [...]]]></description>
			<content:encoded><![CDATA[<p>Today Mircosoft released its first rollup (RU1)  for Exchange 2010 <a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=371add31-d7a0-4c8b-8325-a6fced2d05e6&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?FamilyID=371add31-d7a0-4c8b-8325-a6fced2d05e6&amp;displaylang=en</a> </p>
<p>One of the biggest advantages to RU1 is allowing functionality with RIMs BES servers, however RIM is suppose to release an MR1 soon for Exchange 2010 intergration that will be required on the BES servers</p>
<p>Changes <a href="http://support.microsoft.com/?kbid=976573">http://support.microsoft.com/?kbid=976573</a></p>
<p> </p>
<p>RIM information to configure Exchange 2010 and BES</p>
<p><a href="http://na.blackberry.com/eng/services/server/exchange/2010support.jsp">http://na.blackberry.com/eng/services/server/exchange/2010support.jsp</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>RPC Client Access service</title>
		<link>http://www.exchange-genie.com/2009/09/momt-mapi-on-the-middle-teir/</link>
		<comments>http://www.exchange-genie.com/2009/09/momt-mapi-on-the-middle-teir/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 21:35:05 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[E14]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[mapi]]></category>
		<category><![CDATA[momt]]></category>
		<category><![CDATA[rpc array]]></category>
		<category><![CDATA[rpc client access array]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=732</guid>
		<description><![CDATA[Updated 8/18/2010 One of the major changes with Exchange 2010 is related to the mapi end point. In all previous versions of Exchange the Outlook client (using mapi) would connect directly to an Exchange mailbox server, with Exchange 2010 the Outlook client will connect to an Exchange server running the CAS role as its mapi [...]]]></description>
			<content:encoded><![CDATA[<p>Updated 8/18/2010</p>
<p>One of the major changes with Exchange 2010 is related to the mapi end point. In all previous versions of Exchange the Outlook client (using mapi) would connect directly to an Exchange mailbox server, with Exchange 2010 the Outlook client will connect to an Exchange server running the CAS role as its mapi end point for all connection except public folder access which will go direct to the mailbox server.</p>
<p>As you will discover later in this blog a common issue that user experience if they are running Outlook 2003 is related to the default configuration requiring encryption to be enabled on the Outlook client or connections will fail. I will go into more detail later on this topic.</p>
<p>When a user opens Outlook today a number of items occur but the main one I am going to talk about is the connection from the client directly to the mailbox server to retrieve their mail via mapi-rpc. </p>
<p>How clients connected pre Exchange 2010</p>
<p> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/mapitombx.jpg"><img class="alignnone size-full wp-image-759" title="mapitombx" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/mapitombx.jpg" alt="mapitombx" width="251" height="186" /></a></p>
<p>Some of the issues with this configuration even when using an SCC or CCR cluster is during a failover the client connection point will be disrupted even if only for a few moments. This also means that clients are making a direct connection to the server which is limited to 60k connections to the information store. This does not mean 60k users, as client makes a number of connections to the system.</p>
<p>As the Exchange team looked at how they can better scale Exchange 2010 one of the new techniques was to move the client connection endpoint to the CAS server instead of the mailbox server. This allows for a number of things to happen.</p>
<ol>
<li>During a database move/failover the client end point does not go down and makes the move seamless to the user</li>
<li>If you reach the 60k port limit you just add an additional CAS server to the rpc array</li>
</ol>
<p> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/maptocas.jpg"><img class="alignnone size-medium wp-image-760" title="maptocas" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/maptocas-300x104.jpg" alt="maptocas" width="300" height="104" /></a></p>
<p>Let’s take a look at our Exchange settings….</p>
<p><strong>How do I know what my mapi end point is?</strong></p>
<p>At first thought you may think this is configured per user however that is not the case. To find out what your rpc client end point is you need to run the following command<span style="color: #339966;"> get-mailboxdatabase “yourdatabase” | fl  name,rpc*</span> the output of this command will show you each  RpcClientAccessServer associated with each database.</p>
<p>By default there is no rpc array configured, the name of a random CAS server in the same AD site will be directly associated with each database.</p>
<p>Let’s run our command and see what settings we have  get-mailboxdatabase | fl  name,rpc*</p>
<p>You can see that our  RpcClientAccessServer points to my CAS server</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/1.JPG"><img class="alignnone size-medium wp-image-762" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/1-300x66.jpg" alt="1" width="300" height="66" /></a></p>
<p>Let’s create a new mailbox database in EMC:</p>
<p>Open EMC -&gt; Organization Configuration -&gt; mailbox</p>
<p> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb01.jpg"><img class="alignnone size-full wp-image-774" title="newdb01" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb01.jpg" alt="newdb01" width="203" height="77" /></a></p>
<p>Right click and select New Mailbox database</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb1.jpg"><img class="alignnone size-full wp-image-763" title="newdb1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb1.jpg" alt="newdb1" width="192" height="148" /></a></p>
<p>I am going to call my database <span style="color: #339966;">rpcservercheck <span style="color: #000000;">and specify the server as E14Ex1</span></span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb2.jpg"><img class="alignnone size-medium wp-image-764" title="newdb2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb2-300x258.jpg" alt="newdb2" width="300" height="258" /></a></p>
<p>Specify the logs and database path</p>
<p>C:\db\db and c:\db\logs</p>
<p>**note I dont recommend these location but this is just a lab **</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb3.jpg"><img class="alignnone size-medium wp-image-765" title="newdb3" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb3-300x256.jpg" alt="newdb3" width="300" height="256" /></a></p>
<p>Click <span style="color: #339966;">New</span> to complete the database</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb4.jpg"><img class="alignnone size-medium wp-image-766" title="newdb4" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdb4-300x256.jpg" alt="newdb4" width="300" height="256" /></a></p>
<p>Now that we create the new database lets run our command again:</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdbcheck.jpg"><img class="alignnone size-medium wp-image-767" title="newdbcheck" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newdbcheck-300x90.jpg" alt="newdbcheck" width="300" height="90" /></a></p>
<p>You can see the new database also shows the CAS server, since I only have one CAS in this environment they are configured the same.</p>
<p><strong>Outlook Profile</strong></p>
<p>After setting up an Outlook profile let’s take a look at see that our mapi end point is now the CAS server</p>
<p>With Outlook 2007 click <span style="color: #339966;">Tools &#8211; Accounts Settings</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol4.bmp"><img class="alignnone size-full wp-image-782" title="ol4" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol4.bmp" alt="ol4" /></a></p>
<p>Select the profile and click <span style="color: #339966;">Change</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol5.jpg"><img class="alignnone size-full wp-image-783" title="ol5" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol5.jpg" alt="ol5" width="234" height="225" /></a></p>
<p>We can see that our <span style="color: #339966;">Microsoft Exchange Server</span> information points to the CAS  fqdn and not our mailbox server</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol2.jpg"><img class="alignnone size-medium wp-image-785" title="ol2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol2-300x224.jpg" alt="ol2" width="300" height="224" /></a></p>
<p>If we hold down <span style="color: #339966;">CTR and right click the Outlook system tray icon </span>we can bring up our connection status</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol6.jpg"><img class="alignnone size-full wp-image-784" title="ol6" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol6.jpg" alt="ol6" width="233" height="212" /></a></p>
<p>You can see that all Directory and mail connections are now going to the CAS server with 1 exception, public folders. Yes, public folders calls are still direct connections from the client to the mailbox server hosting the public folder.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol3.jpg"><img class="alignnone size-medium wp-image-786" title="ol3" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/ol3-300x182.jpg" alt="ol3" width="300" height="182" /></a></p>
<p><strong>WireShark</strong></p>
<p>If we use a network sniffer  to capture traffic from our client 192.168.1.59 we can see that NSPI and MAPI requests from Outlook are all directed to the CAS</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/wireshark.jpg"><img class="alignnone size-medium wp-image-788" title="wireshark" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/wireshark-300x209.jpg" alt="wireshark" width="300" height="209" /></a></p>
<p><strong>How does this work?</strong></p>
<p>On each CAS server there is a new service that runs called the MSExchangeRPC which runs as  Microsoft.Exchange.RpcClientAccess.Service.exe and listens on port 6001 for HTTP connection and uses dynamic ports by default for tcp/ip connections</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/service.jpg"><img class="alignnone size-medium wp-image-789" title="service" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/service-266x300.jpg" alt="service" width="266" height="300" /></a></p>
<p>By default when you install Exchange 2010 the files that makeup this service will be located in  C:\Program Files\Microsoft\Exchange Server\V14\Bin</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/service2.jpg"><img class="alignnone size-medium wp-image-790" title="service2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/service2-300x63.jpg" alt="service2" width="300" height="63" /></a></p>
<p>When connections are made to the CAS server by the mapi client, the CAS server then creates a channel to the mailbox server to retrieve the mailbox data.  The CAS server will create a maximum of 100 Rpc connections to the mailbox server</p>
<p><img title="maptocas" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/maptocas-300x104.jpg" alt="maptocas" width="300" height="104" /></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/cas.JPG"></a></p>
<p><strong>Encryption</strong></p>
<p>As I briefly mentioned in the introduction by default Exchange requires the client to connect with encryption enabled.  This is not set on each database but on each rpc server and can be found with the following command  Get-RpcClientAccess | fl server,encrypt*</p>
<p> [PS] C:\&gt;Get-RpcClientAccess | fl server,encrypt*</p>
<p>Server             : E14-EX1</p>
<p>EncryptionRequired : True</p>
<p>Server             : E14-EX2</p>
<p>EncryptionRequired : True</p>
<p> Server             : E14CAS1</p>
<p>EncryptionRequired : True</p>
<p>After running the command you can see that each CAS and Mailbox server has this configuration. You may ask why would the mailbox server require this is all the client connections are direct to the CAS? You may recall that I stated above that the clients still connects direct to the mailbox server  for public folder access.</p>
<p><strong>How do I know if my Outlook client is setup to use encryption?</strong></p>
<p>Let’s look in our Outlook client to see this setting:</p>
<p>Using the same steps as before open your Outlook settings -&gt; click More Settings</p>
<p> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption1.jpg"><img class="alignnone size-full wp-image-800" title="encryption1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption1.jpg" alt="encryption1" width="182" height="130" /></a></p>
<p>Select the Security Tab</p>
<p> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption2.jpg"><img class="alignnone size-medium wp-image-801" title="encryption2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption2-300x60.jpg" alt="encryption2" width="300" height="60" /></a></p>
<p>We can see that Outlook 2007+ defaults to having encryption enabled however Outlook 2003 does not</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption32.jpg"><img class="alignnone size-medium wp-image-804" title="encryption3" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/encryption32-300x104.jpg" alt="encryption3" width="300" height="104" /></a></p>
<p> If you have a large number of Outlook 2003 users you have a few options:</p>
<ol>
<li>Use Group Policy to enable this setting</li>
<li>Disable this settings on the Exchange Server with the  Get-RpcClientAccess | Set-RpcClientAccess -EncryptionRequired:$false</li>
</ol>
<p><span style="color: #ff0000;">**Recommended configuration is to keep encryption enabled**</span></p>
<ol>
<li>Have users manually enable this setting</li>
<li>script</li>
</ol>
<p><span style="color: #ff0000;">**Note this will also affect Outlook Anywhere users (formerly Rpc.https) **</span></p>
<p><strong>Configuring an Rpc Array</strong></p>
<p>Now that we have a basic understanding of how MOMT is used lets configure our first Rpc Array. You can use NLB or a hardware Load Balancer like F5 for the rpc array as either is supported however you cannot use NLB if your server is multi roled and a member of a DAG.</p>
<p>The dns entry for the array should not use a public dns name and only needs to be resolvable to the internal network.</p>
<p>Lets start with the Get-ClientAccessArray command just to show that we do not currently have an array</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/1.jpg"><img class="alignnone size-medium wp-image-821" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/1-300x70.jpg" alt="1" width="300" height="70" /></a></p>
<p>1. <strong>Create a DNS entry</strong> for your array name (I am going to use Site1Array.ExchangeGenie.local)</p>
<p>a. Open the DNS administration tool</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns01.jpg"><img class="alignnone size-full wp-image-823" title="dns01" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns01.jpg" alt="dns01" width="120" height="29" /></a></p>
<p>b. Select the appropriate DNS Zone (for me .ExchangeGenie.local)</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns5.jpg"><img class="alignnone size-full wp-image-822" title="dns5" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns5.jpg" alt="dns5" width="239" height="108" /></a></p>
<p>c. Right click and create a new host record (a cname would work as well)</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns1.jpg"><img class="alignnone size-full wp-image-817" title="dns1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns1.jpg" alt="dns1" width="181" height="59" /></a></p>
<p>d. Input the name and Ip for the record</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns2.jpg"><img class="alignnone size-medium wp-image-818" title="dns2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns2-300x297.jpg" alt="dns2" width="300" height="297" /></a></p>
<p>e. Click Add Host</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns3.jpg"><img class="alignnone size-full wp-image-819" title="dns3" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns3.jpg" alt="dns3" width="85" height="40" /></a></p>
<p>F. Click Done</p>
<p>G. Validate the record had been created</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns4.jpg"><img class="alignnone size-medium wp-image-820" title="dns4" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns4-300x26.jpg" alt="dns4" width="300" height="26" /></a></p>
<p> H. Lets use Nslookup to validate the record is seen</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns6.jpg"><img class="alignnone size-medium wp-image-825" title="dns6" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/dns6-300x122.jpg" alt="dns6" width="300" height="122" /></a></p>
<p><strong><span style="text-decoration: underline;">Create an RPC Array</span></strong></p>
<p>From an EMS window we will use the new-clientaccessarray command if you use the help &#8230;. get-help new-clientaccessarray, we can see the command takes in<span style="text-decoration: underline;"> <span style="text-decoration: underline;">2 require parameters</span><strong> </strong></span><strong>FQDN</strong> and<strong> Site</strong></p>
<p>If you dont know your AD site information you can use the get-ADSite command to get that information</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/get-adsite.jpg"><img class="alignnone size-medium wp-image-827" title="get-adsite" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/get-adsite-300x68.jpg" alt="get-adsite" width="300" height="68" /></a></p>
<p>As you can see I have renamed my default site to <strong>GenieSite1</strong></p>
<p><span style="color: #339966;">New-ClientAccessArray -Name Site1Array.ExchangeGenie.Local -fqdn Site1Array.ExchangeGenie.Local -Site GenieSite1</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/newarray.jpg"><img class="alignnone size-medium wp-image-828" title="newarray" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/newarray-300x28.jpg" alt="newarray" width="300" height="28" /></a></p>
<p>As you can see we now have a new array called Site1Array.ExchangeGenie.Local</p>
<p><span style="color: #ff0000;">**Note the memeber paramenter will show every Exchange 2010 CAS in the AD site of the Array, which CAS server actually participate are based on the NLB nodes **</span></p>
<p><span style="color: #000000;">Does this mean you are done?</span></p>
<p><span style="color: #000000;">No,  creating an array but its self does nothing we have 2 additional steps <span style="text-decoration: underline;">1. create the NLB for the Array</span> and <span style="text-decoration: underline;">2. associate the array to our database</span>.</span></p>
<p><strong>Creating an NLB for our Array</strong></p>
<p>I am going to use WNLB for this blog which is a viable option however for large organization a hardware load balancer is advised.</p>
<p>If NLB is not installed on your CAS server you will need to do that first.</p>
<p>1. Open Server Manager</p>
<p>2.  Select Features</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/11.jpg"><img class="alignnone size-full wp-image-830" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/11.jpg" alt="1" width="125" height="37" /></a></p>
<p>3.  Select Network Load Balancing</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/2.jpg"><img class="alignnone size-medium wp-image-831" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/2-300x155.jpg" alt="2" width="300" height="155" /></a></p>
<p>4. Click Next</p>
<p>5. Click Install</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/3.jpg"><img class="alignnone size-medium wp-image-832" title="3" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/3-300x222.jpg" alt="3" width="300" height="222" /></a></p>
<p> 6. Click close after the installation completes successfully</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/4.jpg"><img class="alignnone size-medium wp-image-835" title="4" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/4-300x225.jpg" alt="4" width="300" height="225" /></a></p>
<p>7. Launch NLB Manager</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/5.jpg"><img class="alignnone size-full wp-image-836" title="5" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/5.jpg" alt="5" width="198" height="25" /></a></p>
<p>8.  From the file menu click<span style="color: #339966;"> Cl</span><span style="color: #339966;">uster -&gt; New</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/6.jpg"><img class="alignnone size-full wp-image-837" title="6" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/6.jpg" alt="6" width="172" height="59" /></a></p>
<p>9. Input the IP address or hostname of the CAS server and click Connect</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/7.jpg"><img class="alignnone size-medium wp-image-838" title="7" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/7-300x61.jpg" alt="7" width="300" height="61" /></a></p>
<p>10.  Select Next</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/8.jpg"><img class="alignnone size-medium wp-image-839" title="8" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/8-300x282.jpg" alt="8" width="300" height="282" /></a></p>
<p>11. Select Next unless you need to add an additional dedicated ip to the server</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/9.jpg"><img class="alignnone size-medium wp-image-840" title="9" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/9-300x274.jpg" alt="9" width="300" height="274" /></a></p>
<p>12. Click Add to add the VIP for the cluster ** this should match the ip that we used to create our dns record for the array**</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/10.jpg"><img class="alignnone size-medium wp-image-841" title="10" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/10-300x268.jpg" alt="10" width="300" height="268" /></a></p>
<p>13.  Enter the IP asscociated with the array and click OK</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/111.jpg"><img class="alignnone size-medium wp-image-843" title="11" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/111-300x242.jpg" alt="11" width="300" height="242" /></a></p>
<p>14.  Click Next</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/12.jpg"><img class="alignnone size-full wp-image-842" title="12" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/12.jpg" alt="12" width="91" height="45" /></a></p>
<p>15.  Enter an FQDN that will be associated with the NLB, I have selected Mulicast for my cluster mode however please select the method that best fits your environment.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/13.jpg"><img class="alignnone size-medium wp-image-844" title="13" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/13-300x274.jpg" alt="13" width="300" height="274" /></a></p>
<p>16.  Click Next</p>
<p>17. Click Remove to delete the default listening ports</p>
<p> You can choose to listen on all ports however lets use the minimum required for the array which we will later scope down even lower. The minimum ports required will be 135, 1024-65535</p>
<p>a.   Click Add</p>
<p>b.  Remove the check box &#8220;All&#8221; so that we can scope which IP the ports listens on</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/14.jpg"><img class="alignnone size-medium wp-image-845" title="14" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/14-300x68.jpg" alt="14" width="300" height="68" /></a></p>
<p>c.  Add port 135 &#8211; 135 TCP and click OK</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/15.jpg"><img class="alignnone size-medium wp-image-846" title="15" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/15-246x300.jpg" alt="15" width="246" height="300" /></a></p>
<p>d. Report for port 1024 -65535 TCP and click OK</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/16.jpg"><img class="alignnone size-medium wp-image-848" title="16" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/16-242x300.jpg" alt="16" width="242" height="300" /></a></p>
<p>18.  Click Finish to complete building the NLB</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/17.jpg"><img class="alignnone size-medium wp-image-849" title="17" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/17-300x279.jpg" alt="17" width="300" height="279" /></a></p>
<p>Validate the NLB has been created properly</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/18.jpg"><img class="alignnone size-medium wp-image-852" title="18" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/18-300x212.jpg" alt="18" width="300" height="212" /></a></p>
<p> <strong>Associating the Array with databases</strong></p>
<p> The final step for us is to associate the client array with our existing databases.  Any new databases will be automatically associated with the array in that site.</p>
<p>Lets open our Outlook client so we can see our current settings</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/current.jpg"><img class="alignnone size-medium wp-image-855" title="current" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/current-300x181.jpg" alt="current" width="300" height="181" /></a></p>
<p>Let&#8217;s use the following command to set our new array on all the current databases we have created </p>
<p><span style="color: #339966;">Get-MailboxDatabase | Set-MailboxDatabase -RpcClientAccessServer site1array.exchangegenie.local</span></p>
<p><span style="color: #ff0000;">**Please note the above command would do all databases you can use the –server switch to scope the databases returned you can use something like this to scope the site</span></p>
<p><span style="color: #ff0000;">C:\&gt;Get-ExchangeServer | where {$_.isMailboxServer -eq $true -and $_.Site -eq &#8216;ExchangeGenie.Local/Configuration/Sites/GenieSite1&#8242;} | Get-MailboxDatabase **</span></p>
<p><span style="color: #000000;">We can validate the array association with the following command  </span><span style="color: #339966;">Get-MailboxDatabase | fl rp*</span></p>
<p><span style="color: #339966;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/a1.jpg"><img class="alignnone size-medium wp-image-854" title="a1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/a1-300x60.jpg" alt="a1" width="300" height="60" /></a></span></p>
<p><span style="color: #ff0000;">***Please note it could take a few minute for this information to get updated for clients do to the store cache**</span></p>
<p>If we look at our client setting, they will get updated with autodiscover if the client is Outlook 2007+, for Outlook 2003 the client should be redirected after connecting to the current configured server.</p>
<p><span style="color: #000000;"> <a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/after1.jpg"><img class="alignnone size-medium wp-image-862" title="after" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/after1-300x206.jpg" alt="after" width="300" height="206" /></a></span></p>
<p><span style="color: #000000;">You can see that all communication (except pf) is now connecting to our new client array</span></p>
<p><span style="color: #ff0000;"> </span></p>
<p><strong>Scoping the Mapi Ports</strong></p>
<p>By default when you open your Outlook client it attempts to make a connection to the rpc port ( 135) on the server andnegotiate a dynamic port above 1024 for usage.  If there are no firewalls between the clients and servers then you dont mind all the traffic however in many scenarios there are firewalls between the client network and servers.  To keep from the requirement of open port 135 and 1024 &#8211; 65535 you can make a few simple modifications to your CAS server to reduce the number of ports that are required to be open on the firewall.</p>
<p>There are 3 modifications you must make 1. Mapi which is a registry key change 2. Addres Book (NSPI) which is modifed in the config file and 3. Referral Service (RFR) modified in the config file.</p>
<p>We can restrict Rpc Client Access Array to a single port for each of the following settings Mapi,Address Book, and Referral Service let’s take a look at the default configuration below:</p>
<p>Key:HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeRPC\ParametersSystem</p>
<p>Value:TCP/IP Port</p>
<p>Type:DWORD</p>
<p><span style="color: #ff0000;">*Note you will need to modify the same registry key on mailbox servers that host the public folder role </span></p>
<p>Earlier you saw the network wireshark data with the server making connections to the CAS on radom high number ports, in this section we are going to scope the port range down to 3 ports of our choosing.  Please note the client will still need access to port 135 for the initial connection.</p>
<p><span style="text-decoration: underline;"><strong>Scoping the CAS server ports</strong></span></p>
<p>1. Open the regsitry editor (start -&gt; run -&gt; regedit</p>
<p>2. browse to HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeRPC</p>
<p>3. Create a new key <span style="color: #339966;">ParametersSystem (Right click new-&gt; key)</span></p>
<p><span style="color: #339966;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/22.jpg"><img class="alignnone size-full wp-image-873" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/22.jpg" alt="2" width="158" height="51" /></a></span></p>
<p><span style="color: #000000;">4. Create a new Dword <span style="color: #339966;">TCP/IP Port</span></span></p>
<p><span style="color: #000000;"><span style="color: #339966;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/11.JPG"><img class="alignnone size-full wp-image-871" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/11.JPG" alt="1" width="226" height="86" /></a></span></span></p>
<p><span style="color: #000000;">5. Input a port I have selected 50000</span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/41.jpg"><img class="alignnone size-medium wp-image-875" title="4" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/41-300x169.jpg" alt="4" width="300" height="169" /></a></span></p>
<p><span style="color: #000000;">6. Restart the Microsoft Exchange RPC Client Access Service</span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/61.jpg"><img class="alignnone size-medium wp-image-876" title="6" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/61-300x52.jpg" alt="6" width="300" height="52" /></a></span></p>
<p><span style="color: #000000;">7.  Open a command window and run NetStat -na </span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/51.jpg"><img class="alignnone size-medium wp-image-877" title="5" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/51-300x32.jpg" alt="5" width="300" height="32" /></a></span></p>
<p><span style="color: #000000;">We can see that we are connecting the CAS server on port 50,000 and 135</span></p>
<p><span style="color: #ff0000;">**You will need to repeat these steps for any mailbox server this is hosting a public folder database**</span></p>
<p><span style="color: #000000;">8.  Open<span style="color: #339966;"> Microsoft.Exchange.AddressBook.Service.Exe.config</span>  with notepad (default location is C:\Program Files\Microsoft\Exchange Server\V14\Bin)</span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/81.jpg"><img class="alignnone size-medium wp-image-880" title="8" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/81-300x106.jpg" alt="8" width="300" height="106" /></a></span></p>
<p><span style="color: #ff0000;">*** This option has changed in  Exchange 2010 SP1 and is now configured via a registry key</span></p>
<ul>
<li>Address book Registry change HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeAB\Parameters\ RpcTcpPort</li>
</ul>
<p><span style="color: #000000;">9.  Modify the section “RpcTcpPort” to the port you desire, I am going to use 50,001 since I used 50,000 for the mapi port</span></p>
<p><span style="color: #000000;">10. Restart the Microsoft Exchange Active Directory Topology Service (note this will stop all the Exchange services)</span></p>
<p><span style="color: #000000;">11. Open a command window and run Net<span style="color: #339966;">Stat -na</span></span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/91.jpg"><img class="alignnone size-medium wp-image-879" title="9" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/91-300x76.jpg" alt="9" width="300" height="76" /></a></span></p>
<p><span style="color: #000000;">You can see we are now listeing on port 50,000 for map and port 50,001 for Address Book</span></p>
<p><span style="color: #000000;">If we open Outlook again and run a netstat -na from our client we can see that we are connecting to the CAS server on port 50,001 and 50,001 and to our mailbox on port 50,000</span></p>
<p><span style="color: #000000;">CAS IP 192.168.1.60 and Mailbox 192.168.1.57 and CAS Array 192.168.1.61</span></p>
<p><span style="color: #000000;"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/09/101.jpg"><img class="alignnone size-medium wp-image-882" title="10" src="http://www.exchange-genie.com/wp-content/uploads/2009/09/101-300x154.jpg" alt="10" width="300" height="154" /></a></span></p>
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		<item>
		<title>Exchange 2007 SP2 Released</title>
		<link>http://www.exchange-genie.com/2009/08/exchange-2007-sp2-released/</link>
		<comments>http://www.exchange-genie.com/2009/08/exchange-2007-sp2-released/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 00:41:21 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[brian tirch]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 2007]]></category>
		<category><![CDATA[Exchange 2007 SP2]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange-genie.com]]></category>
		<category><![CDATA[Sp2]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=682</guid>
		<description><![CDATA[I have been Beta testing Exchange 2007 SP2 for many months now along with Exchange 2010 and Microsoft has released the final product as of today. If you plan on deploying Exchange 2010 into your Exchange 2007 envrionment SP2 will be a requirement. http://www.microsoft.com/downloads/details.aspx?displaylang=en&#38;FamilyID=4c4bd2a3-5e50-42b0-8bbb-2cc9afe3216a Whats new: http://msexchangeteam.com/archive/2009/05/11/451281.aspx http://msexchangeteam.com/archive/2009/05/13/451311.aspx]]></description>
			<content:encoded><![CDATA[<p>I have been Beta testing Exchange 2007 SP2 for many months now along with Exchange 2010 and Microsoft has released the final product as of today. If you plan on deploying Exchange 2010 into your Exchange 2007 envrionment SP2 will be a requirement.</p>
<p><a href="http://www.microsoft.com/downloads/details.aspx?displaylang=en&amp;FamilyID=4c4bd2a3-5e50-42b0-8bbb-2cc9afe3216a">http://www.microsoft.com/downloads/details.aspx?displaylang=en&amp;FamilyID=4c4bd2a3-5e50-42b0-8bbb-2cc9afe3216a</a></p>
<p>Whats new:</p>
<p><a href="http://msexchangeteam.com/archive/2009/05/11/451281.aspx">http://msexchangeteam.com/archive/2009/05/11/451281.aspx</a></p>
<p><a href="http://msexchangeteam.com/archive/2009/05/13/451311.aspx">http://msexchangeteam.com/archive/2009/05/13/451311.aspx</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>OWA- Exchange Control Panel (ECP)-Part2-features</title>
		<link>http://www.exchange-genie.com/2009/08/owa-exchange-control-panel-ecp-part2-features/</link>
		<comments>http://www.exchange-genie.com/2009/08/owa-exchange-control-panel-ecp-part2-features/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 14:53:39 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[brian tirch]]></category>
		<category><![CDATA[E14]]></category>
		<category><![CDATA[ecp]]></category>
		<category><![CDATA[EMS]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[exchange control panel]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange-genie.com]]></category>
		<category><![CDATA[OWA]]></category>
		<category><![CDATA[rbac]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=608</guid>
		<description><![CDATA[In my last article I briefly touched on the fact that everything in Exchange 2010 is now controlled by EMS and RBAC and can be controled by creating custom roles and assigning them to users.  In this article I am going to go over the default view a user will see in ECP without any [...]]]></description>
			<content:encoded><![CDATA[<p>In my last article I briefly touched on the fact that everything in Exchange 2010 is now controlled by EMS and RBAC and can be controled by creating custom roles and assigning them to users.  In this article I am going to go over the default view a user will see in ECP without any customization.</p>
<p>When a user accesses the  ECP directory <a href="https://mailurl.com/ecp">https://mailurl.com/ecp</a> or clicks the options button in the top right of OWA the below view is what the users will see.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/1.JPG"><img class="alignnone size-medium wp-image-609" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/1-300x99.jpg" alt="1" width="300" height="99" /></a></p>
<p>one item I would like to point out, is the links &#8220;<span style="text-decoration: underline;">shortcuts to things you can do</span>&#8220;. Most of these links take the user to other sections of the ECP however if you click &#8220;c<span style="text-decoration: underline;">onnect Outlook to this account</span>&#8221; they will be directed to http://help.outlook.com .  In the current builds its unsupported to attempt to modify this information to point to internal faq&#8217;s</p>
<h2>Accounts</h2>
<p>The default page a users lands on is the Account sections, which by default will allow a user to update a number of their AD properties like Address, Phone Number, etc..</p>
<p>1. click edit at to bottom of the page</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/21.JPG"><img class="alignnone size-full wp-image-611" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/21.JPG" alt="2" width="661" height="213" /></a><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/3.jpg"></a></p>
<p>2. Modify attribute and click <strong>SAVE</strong></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/ecp2.jpg"><img class="alignnone size-medium wp-image-587" title="ecp2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/ecp2-271x300.jpg" alt="ecp2" width="271" height="300" /></a></p>
<h2>Organize E-Mail</h2>
<p>The next section Organize E-mail has 3 features that we can use 1. inbox rules, 2. automatic replies, and 3. delivery reports.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/3.JPG"><img class="alignnone size-full wp-image-612" title="3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/3.JPG" alt="3" width="439" height="95" /></a></p>
<h3>Inbox Rules</h3>
<p>This is similar to the rules we had in Exchange 2007 however there are some new features available to us.</p>
<p>1. click New</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n1.jpg"><img class="alignnone size-medium wp-image-616" title="n1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n1-300x156.jpg" alt="n1" width="300" height="156" /></a></p>
<p>2. Select create a new rule for arriving messages</p>
<p>3. On the menu select the drop down under the  section &#8220;When the message arrives, and:&#8221;</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n2.jpg"><img class="alignnone size-medium wp-image-617" title="n2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n2-300x214.jpg" alt="n2" width="300" height="214" /></a></p>
<p>4. I am going to select <span style="color: #33cccc;">apply to all messages</span></p>
<p><span style="color: #000000;">5. Under the &#8220;<span style="text-decoration: underline;">Do the following:&#8221;</span> sections  I am going to pick &#8220;<span style="text-decoration: underline;">Redirect the message to</span>&#8221; </span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n3.jpg"><img class="alignnone size-medium wp-image-618" title="n3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n3-300x140.jpg" alt="n3" width="300" height="140" /></a></p>
<p>6. When the address picker windows open I am going to select Jodie (if you want to redirect to an address not in the GAL just type the address in)</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n5.jpg"><img class="alignnone size-medium wp-image-620" title="n5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n5-300x192.jpg" alt="n5" width="300" height="192" /></a></p>
<p>7. click <strong>OK</strong></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n6.jpg"><img class="alignnone size-full wp-image-621" title="n6" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n6.jpg" alt="n6" width="185" height="57" /></a></p>
<p>8.Click  <span style="text-decoration: underline;">More Options</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n4.jpg"><img class="alignnone size-full wp-image-619" title="n4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n4.jpg" alt="n4" width="211" height="97" /></a></p>
<p>9. Select <span style="text-decoration: underline;">move,copy, or delete</span> and then <span style="text-decoration: underline;">Delete the message</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n9.jpg"><img class="alignnone size-medium wp-image-624" title="n9" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n9-300x62.jpg" alt="n9" width="300" height="62" /></a></p>
<p>10.  If you want to add an exceptions, select the <span style="text-decoration: underline;">Add Exception</span> button</p>
<p>. <a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n7.jpg"><img class="alignnone size-medium wp-image-622" title="n7" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n7-300x89.jpg" alt="n7" width="300" height="89" /></a></p>
<p>11. Select the exception that applies</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n8.jpg"><img class="alignnone size-medium wp-image-623" title="n8" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n8-300x159.jpg" alt="n8" width="300" height="159" /></a></p>
<p>12. Now that we have created the rule we want click the save button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n10.jpg"><img class="alignnone size-medium wp-image-625" title="n10" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n10-300x212.jpg" alt="n10" width="300" height="212" /></a></p>
<p>Now we can see we have a rule that will redirect all messages to Jodie</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/1.JPG"></a></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/n13.jpg"><img class="alignnone size-medium wp-image-615" title="n13" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/n13-300x128.jpg" alt="n13" width="300" height="128" /></a></p>
<p><span style="text-decoration: underline;"><em>Automatic Replies</em></span></p>
<p>The Automatic Replies section does not bring any new feature from Exchange 2007 but is the section that we use to set an Out Of Office message or for the old school exchange advocates OOF (Out of Facility)</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/ap1.jpg"><img class="alignnone size-medium wp-image-629" title="ap1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/ap1-300x129.jpg" alt="ap1" width="300" height="129" /></a></p>
<p>The first section is set to <span style="text-decoration: underline;">internal away messages</span>, this is determined by the Accepted Domains that are configured in your Exchange Org.</p>
<p>1. Click the button to Send automatic replies</p>
<p>2. Specify the date range you want to use</p>
<p>3. Enter the message</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/ap2.jpg"><img class="alignnone size-medium wp-image-630" title="ap2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/ap2-300x149.jpg" alt="ap2" width="300" height="149" /></a></p>
<p>4. If you wish to set a message for external senders repeat steps 1.-3 for the <span style="text-decoration: underline;">External Senders</span> section</p>
<p>5. Click the <span style="text-decoration: underline;"><strong>Save </strong></span>button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/savebutton.jpg"><img class="alignnone size-full wp-image-631" title="savebutton" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/savebutton.jpg" alt="savebutton" width="91" height="42" /></a></p>
<h3>Delivery Reports</h3>
<p>One of my personal favorite features is Delivery Reports which allows a users to perform self message tracking on messages to them or send by them. If enabled the user will also see that the message has been read even if a read reciept was not sent with the message.</p>
<p>* to enable the read tracking use <span style="text-decoration: underline;">Set-OrganizationConfig -ReadTrackingEnabled $true </span>more can be found at   <a href="http://msexchangeteam.com/archive/2009/06/25/451680.aspx">http://msexchangeteam.com/archive/2009/06/25/451680.aspx</a></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr1.jpg"><img class="alignnone size-medium wp-image-633" title="dr1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr1-300x75.jpg" alt="dr1" width="300" height="75" /></a></p>
<p>Unfortunately you must use the user picker feature and cannot just type in either  of the first two fields</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr2.jpg"><img class="alignnone size-full wp-image-636" title="dr2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr2.jpg" alt="dr2" width="237" height="164" /></a></p>
<p>Lets search for the 2 test messages that I sent out</p>
<p>1.  Click the radius button &#8220;<span style="text-decoration: underline;">Search for messages I have receieved from</span>&#8221;</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr3.jpg"><img class="alignnone size-full wp-image-637" title="dr3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr3.jpg" alt="dr3" width="220" height="48" /></a></p>
<p>2.  When the address picker opens select the user (or just type in the address) and click OK</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr4.jpg"><img class="alignnone size-medium wp-image-638" title="dr4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr4-241x300.jpg" alt="dr4" width="241" height="300" /></a></p>
<p>3. Click the <span style="text-decoration: underline;">Search</span> button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr5.jpg"><img class="alignnone size-full wp-image-639" title="dr5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr5.jpg" alt="dr5" width="179" height="54" /></a></p>
<p>4.  You can see I have 2 messages in the report, you can either double click the message or highlight it and click the details button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr6.jpg"><img class="alignnone size-medium wp-image-640" title="dr6" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr6-300x30.jpg" alt="dr6" width="300" height="30" /></a></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr7.jpg"><img class="alignnone size-full wp-image-641" title="dr7" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr7.jpg" alt="dr7" width="91" height="50" /></a></p>
<p>5. You can see in this report the date and time the message was submitted , that is was delivered and marked as read</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr8.jpg"><img class="alignnone size-medium wp-image-642" title="dr8" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr8-300x233.jpg" alt="dr8" width="300" height="233" /></a><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/dr3.jpg"></a></p>
<h2>Groups</h2>
<p>A nice feature that was been made available is the ability for users to join groups that have been created. If you also choose to enable another feature users have the ability to create distribution groups from ECP as well.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g1.jpg"><img class="alignnone size-medium wp-image-644" title="g1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g1-300x103.jpg" alt="g1" width="300" height="103" /></a></p>
<p>1. Clikc the Join button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g2.jpg"><img class="alignnone size-full wp-image-645" title="g2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g2.jpg" alt="g2" width="183" height="79" /></a></p>
<p>*I have created 3 groups Demo-Open, Demo-closed,Demo-ManagerApproval *</p>
<p>2.  A windows will open showing all the available groups that can be joined</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/allg.bmp"><img class="alignnone size-full wp-image-655" title="allg" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/allg.bmp" alt="allg" /></a><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g3.jpg"></a></p>
<p>3. Lets select the first group which is set to be closed and attempt to join it</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g3.jpg"><img class="alignnone size-full wp-image-647" title="g3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g3.jpg" alt="g3" width="282" height="139" /></a></p>
<p>You see we get a message stating we cannot join this group because its closed</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g4.jpg"><img class="alignnone size-medium wp-image-648" title="g4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g4-300x107.jpg" alt="g4" width="300" height="107" /></a></p>
<p>4.  Lets select the next group which requires manager approval</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g5.jpg"><img class="alignnone size-medium wp-image-649" title="g5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g5-300x127.jpg" alt="g5" width="300" height="127" /></a></p>
<p>You see we get a message back stating that we have to wait for the manager approval</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/joinmanager.jpg"><img class="alignnone size-medium wp-image-656" title="joinmanager" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/joinmanager-300x109.jpg" alt="joinmanager" width="300" height="109" /></a></p>
<p>As the group Owner you will get a message to approve the user</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/managerapproval.jpg"><img class="alignnone size-medium wp-image-657" title="managerapproval" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/managerapproval-300x107.jpg" alt="managerapproval" width="300" height="107" /></a></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g6.jpg"></a></p>
<p>5.  Lets select the remain group which is open to everyone can join</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g7.jpg"><img class="alignnone size-full wp-image-651" title="g7" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g7.jpg" alt="g7" width="300" height="184" /></a></p>
<p>You can see what receieved a message stating we have joined the group</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g8.jpg"><img class="alignnone size-medium wp-image-652" title="g8" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g8-300x99.jpg" alt="g8" width="300" height="99" /></a></p>
<p>6. Lets now leave the open group that we have joined, select the group Demo-OpenMember and click the Leave button</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g10.jpg"><img class="alignnone size-full wp-image-654" title="g10" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g10.jpg" alt="g10" width="216" height="185" /></a></p>
<p>7. You are now presented with a validation that you want to leave the group, click <span style="text-decoration: underline;">Yes</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/g111.jpg"><img class="alignnone size-medium wp-image-658" title="g11" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/g111-300x108.jpg" alt="g11" width="300" height="108" /></a></p>
<h2>Settings</h2>
<h3>Mail</h3>
<p>The first section under the settings tab is Mail,  which is broken up into 5 subsections &#8211; 1. E-Mail Signature 2.Read Receipts 3.Reading Pane 4. Conversations 5.Message Format and 6. Message Options</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m1.jpg"><img class="alignnone size-medium wp-image-668" title="m1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m1-300x126.jpg" alt="m1" width="300" height="126" /></a></p>
<h3>                 Read Receipts</h3>
<p>The Read Receipts section provide us 3 options on how to hande Read Receipts on messages</p>
<p>1. Ask me before snding a response <strong>&lt;Default&gt;</strong></p>
<p>2. Always send a response</p>
<p>3. Never send a response</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m3.jpg"><img class="alignnone size-full wp-image-669" title="m3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m3.jpg" alt="m3" width="295" height="125" /></a></p>
<p> </p>
<h3>            Reading Pane</h3>
<p>The next section is the Reading Pane section, which allows a user to configure how to handle a message that is viewed in the reading pane and provides us 3 options</p>
<p>1. Mark the item displayed in the Reading Pane as Read</p>
<p>2. Mark the item as Read when the selection changes <strong>&lt;Default&gt;</strong></p>
<p>3.  Do not automatically mark the item as Read</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m4.jpg"><img class="alignnone size-medium wp-image-670" title="m4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m4-300x134.jpg" alt="m4" width="300" height="134" /></a></p>
<h3>  Conversations</h3>
<p>By default in the OWA UI messages are placed into the new conversation view which does take a bit of getting user too.  This section controls how the conversation view is displayed</p>
<p>This section is broken up into 2 parts</p>
<p>1. <span id="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbConversationSortOrder_label">Sort messages in the conversation Reading Pane in this order: </span></p>
<div>  <label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbConversationSortOrder_0">Newest message on top</label>  <strong>&lt;Default&gt;</strong> <label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbConversationSortOrder_1">Newest message on bottom</label></div>
<p><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbConversationSortOrder_1"><span id="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree_label">Choose how to sort the messages in List View in an expanded conversation.</span> </label></p>
<table id="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree" border="0">
<tbody>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree_0"></label><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree_0">Match the sort order of the Reading Pane <strong>&lt;Default&gt;</strong></label></td>
</tr>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree_1">Show the conversation tree</label><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl08_ctl01_contentContainer_rbShowConversationAsTree_1">We also have a option to <span style="text-decoration: underline;">Hide deleted items, </span>in the conversation view is will show messages that are apart of the conversation that have been deleted unless you check this box.</label></td>
</tr>
</tbody>
</table>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m5.jpg"><img class="alignnone size-medium wp-image-672" title="m5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m5-300x155.jpg" alt="m5" width="300" height="155" /></a></p>
<h3>E-Mail Signature</h3>
<p>There is nothing really new in this section but provides a user a location to input an email signature, if you want this signature added to each out going message you need to select the check box at the bottom <span style="text-decoration: underline;">Automatically include my signature on messages I send</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m2.bmp"><img title="m2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m2.bmp" alt="m2" /></a></p>
<h3> Message Format</h3>
<p> The Message Format section allows us to modify the following</p>
<p>1. <label for="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_chkAlwaysShowBcc">Always show Bcc</label></p>
<p><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_chkAlwaysShowBcc">2. </label><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_chkAlwaysShowFrom">Always show From</label></p>
<p><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_chkAlwaysShowFrom">If either of the above are selected when creating a new message you will see the from and BCC fields on each message</label></p>
<p><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_chkAlwaysShowFrom"><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m7.jpg"><img class="alignnone size-medium wp-image-677" title="m7" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m7-300x104.jpg" alt="m7" width="300" height="104" /></a></label></p>
<p>3.  <span id="ctl00_ResultPanePlaceHolder_ctl00_ctl04_ctl01_contentContainer_ddlDefaultFormat_label">Compose messages in this format</span> allows us to set the default message type of <span style="text-decoration: underline;">HTML or Plaint Text</span></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/m6.jpg"><img class="alignnone size-medium wp-image-675" title="m6" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/m6-300x104.jpg" alt="m6" width="300" height="104" /></a></p>
<p>4. We can configure the default font type and size of messages </p>
<div id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_CaptionPanel">
<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>
<table id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_CaptionPanel_lblText" style="width: 100%; table-layout: fixed;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>
<div id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_CaptionPanel_lblText_textContainer" style="WHITE-SPACE: nowrap; OVERFLOW: hidden"><span style="text-decoration: underline;">Message Options</span></div>
</td>
</tr>
</tbody>
</table>
<p>The last section  we have is the Message Options section which allow us to configure a number of settings.</td>
</tr>
</tbody>
</table>
</div>
<div id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_warningPanel" style="DISPLAY: none">
<table style="BORDER-COLLAPSE: collapse" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td> </td>
<td><span id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_warningPanel_WarningMessage"> </span></td>
</tr>
</tbody>
</table>
</div>
<div id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer">
<div><span id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_ddlAfterMoveOrDeleteBehavior_label">1. After moving or deleting an item:</span></div>
<select id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_ddlAfterMoveOrDeleteBehavior" name="ctl00$ResultPanePlaceHolder$ctl00$ctl05$ctl01$contentContainer$ddlAfterMoveOrDeleteBehavior">
<option selected="selected" value="OpenPreviousItem">open the previous item</option>
<option value="OpenNextItem">open the next item</option>
<option value="ReturnToView">return to the view</option>
</select>
</div>
<div>
<table id="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_cbxlNewItemNotification" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_cbxlNewItemNotification_0">2. Play a sound when new items arrive <strong>&lt;Enabled by default&gt;</strong></label></td>
</tr>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_cbxlNewItemNotification_1">3.Display a notification when new e-mail items arrive<strong>&lt;Enabled by default&gt;</strong></label></td>
</tr>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_cbxlNewItemNotification_2">4. Display a notification when new voice mail items arrive<strong>&lt;Enabled by default&gt;</strong></label></td>
</tr>
<tr>
<td><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_cbxlNewItemNotification_3">5. Display a notification when new fax items arrive     <strong>Enabled by default&gt;</strong></label></td>
</tr>
</tbody>
</table>
</div>
<p><label for="ctl00_ResultPanePlaceHolder_ctl00_ctl05_ctl01_contentContainer_chkEmptyDeletedItemsOnLogoff">6. Empty the Deleted Items folder when I sign out</label></p>
<h3>Spelling</h3>
<p>The spelling section allows us to configure a number of options for spell checking.  The ability to configure a custom dictionary is still not there however we do have the same options as Exchange 2007.</p>
<div><em> Choose your spelling options.</em></div>
<p><em> </em></p>
<div> </div>
<p><em> </em><span style="text-decoration: underline;"><em>Calendar</em></span></p>
<p><span style="text-decoration: underline;"><em>General </em></span></p>
<p>The General section allows us to configure two options</p>
<p>1. E-Mail name resolution</p>
<p>2. Accessibilty</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/11.JPG"><img class="alignnone size-full wp-image-690" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/11.JPG" alt="1" width="655" height="247" /></a></p>
<p>Once common issue I have found over the years is a user enabling the accessibility options when they first logon to thier mailbx which will then force OWA Light.</p>
<p> </p>
<p><span style="text-decoration: underline;"><em>Regional</em></span></p>
<p>Reginal settings allow a user to configure the following</p>
<p>1. Language</p>
<p>2. Date format</p>
<p>3. Time format</p>
<p>4.  Current time zone</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/2.JPG"><img class="alignnone size-full wp-image-691" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/2.JPG" alt="2" width="661" height="369" /></a></p>
<p> </p>
<p><em><span style="text-decoration: underline;">Password</span></em></p>
<p>The password section allows a user to change thier current password however you must know the old password when using this feature.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/4.JPG"><img class="alignnone size-full wp-image-693" title="4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/4.JPG" alt="4" width="658" height="235" /></a></p>
<p><em><span style="text-decoration: underline;">S/MIME</span></em></p>
<p>The S/MIME button will only be avaiabled with IE7+ and is not a feature that is supposed with Firefox or Safari since this uses an active X control. When attempting to install this control you will need to have local Admin rights to the machine.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/5.JPG"><img class="alignnone size-full wp-image-694" title="5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/5.JPG" alt="5" width="637" height="161" /></a></p>
<p>The S/MIME control allows a user to be able to digitally sign or encrypt a message</p>
<p><span style="color: #ff0000;">*Note : currently the control requires the user to have thier certificate published to the directory however there is no feature in the web UI that allows a user to publish thier certificate and there for an Outlook profile or automatic provisioning will be required to use send digitally signe or encrypted messages.</span></p>
<p><strong><em><span style="text-decoration: underline;">Phone</span></em></strong></p>
<p>The phone section is broken down into 3 sub sections Voice Mail (only if your account has been UM enabled), Mobile Phones and Text Messaging.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/12.JPG"><img class="alignnone size-full wp-image-696" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/12.JPG" alt="1" width="253" height="87" /></a></p>
<p><em><span style="text-decoration: underline;">Voice Mail</span></em></p>
<p>Exchange 2007 introduced a new server role called Unified Messaging which intergrates Exchange into systems like OCS and telephony devices.  The OWA web UI now allows a users the ablity to managed settings.</p>
<p>There are 4 sections that can be managed</p>
<p>1. Call Answering Rules</p>
<p>2. Outlook Voice Access</p>
<p>3. Notifications</p>
<p>4. Voice Mail Preview</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/um1.JPG"><img class="alignnone size-medium wp-image-697" title="um1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/um1-300x194.jpg" alt="um1" width="300" height="194" /></a></p>
<p> </p>
<p><em><span style="text-decoration: underline;">Mobile Phones</span></em></p>
<p><em><span style="text-decoration: underline;">Text Messaging</span></em></p>
<p>Another new feature of  Exchange 2010 is the ability to use text messages to send notification to your phone. If you are already using a phone like Windows Mobile, Iphone, Palm Pre etc.. that can sync with Exchange this is most likely not a feature that you would be using however for those users who do not have a phone that is capable of syncing with the system this feature provides you notification for email, calendar, and voicemail.  By default this feature is disabled.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/1.jpg"><img class="alignnone size-medium wp-image-710" title="1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/1-300x216.jpg" alt="1" width="300" height="216" /></a></p>
<p> </p>
<p>Enabling Notifications</p>
<p>Click &#8220;Turn on Notifications&#8221;</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/21.jpg"><img class="alignnone size-medium wp-image-711" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/21-300x74.jpg" alt="2" width="300" height="74" /></a></p>
<p>Next we will be ask to select our country and cell phone provider</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/31.jpg"><img class="alignnone size-medium wp-image-712" title="3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/31-300x119.jpg" alt="3" width="300" height="119" /></a></p>
<p>You may note if you carrier is not listed there is a link that will take you to the following information page <a href="http://help.outlook.com/en-us/beta/ms.exch.ecp.configureregionandmobileoperator.aspx?r=ia&amp;l=0">http://help.outlook.com/en-us/beta/ms.exch.ecp.configureregionandmobileoperator.aspx?r=ia&amp;l=0</a></p>
<p>Click <strong>Next</strong></p>
<p>Now you are ask to input your cell phone number</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/41.jpg"><img class="alignnone size-medium wp-image-713" title="4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/41-300x92.jpg" alt="4" width="300" height="92" /></a></p>
<p>Click <strong>Next</strong></p>
<p>A text message will now be sent to your cell phone with a  pin code that will be used to complete the next section</p>
<p>Input the pin that was sent to you phone and click<strong> Finish</strong></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/51.jpg"><img class="alignnone size-medium wp-image-714" title="5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/51-300x80.jpg" alt="5" width="300" height="80" /></a></p>
<p> </p>
<p>Once this process has been completed you will find a new rule that has been created to send copies of information to your phone.</p>
<p> </p>
<p><strong><em><span style="text-decoration: underline;">Block or Allow</span></em></strong></p>
<p><strong><em> </em></strong>Exchange provides users with a simple interface to allow user to configure junk filters for thier mailbox.</p>
<p>The first section that we come across is the ability to turn off or on the junk mail filtering</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/99.jpg"><img class="alignnone size-full wp-image-702" title="99" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/99.jpg" alt="99" width="246" height="46" /></a></p>
<p>By enabling this feature you  allow the system to move messages into our junk email folder that meet your configuration. Please note that the system can be configured to move messages to the junk folder as well.</p>
<p>Under the Safe Senders and Recipients section we can add users to our safe list to these users to not get placed into our junk mail foler</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/2.jpg"><img class="alignnone size-medium wp-image-703" title="2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/2-300x137.jpg" alt="2" width="300" height="137" /></a></p>
<p>We also have the option of trusting anyone in our contact list</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/3.jpg"><img title="3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/3.jpg" alt="3" width="194" height="48" /></a></p>
<p>After the allow section we find the Blcoked Senders information. If a user is added to this section it will not block email from them but tag this message to be listed as junk and move the message to the junk folder.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/4.jpg"><img class="alignnone size-medium wp-image-705" title="4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/4-300x98.jpg" alt="4" width="300" height="98" /></a></p>
<p>We can also specify to that all email is considered junk unless the users is explicity listed in our safe list.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/5.jpg"><img class="alignnone size-medium wp-image-706" title="5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/5-300x41.jpg" alt="5" width="300" height="41" /></a></p>
<p> </p>
<p>If you attempt to add a user that is apart of  your email organization you will receive an error stating you cannot perform this action</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/err.jpg"><img class="alignnone size-medium wp-image-708" title="err" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/err-300x127.jpg" alt="err" width="300" height="127" /></a><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/6.jpg"></a></p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><em> </em></strong></p>
]]></content:encoded>
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		<title>Exchange 2010 RC build released today</title>
		<link>http://www.exchange-genie.com/2009/08/exchange-2010-rc-build-released-today/</link>
		<comments>http://www.exchange-genie.com/2009/08/exchange-2010-rc-build-released-today/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 12:37:09 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[brian tirch]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[exchange-genie.com]]></category>
		<category><![CDATA[genie]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[E14]]></category>
		<category><![CDATA[rc]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=604</guid>
		<description><![CDATA[Today Microsoft has released an RC build of Exchange 2010 build 639.11, if you have used the earlier Beta there are a large number of changes to the product since the Feb Beta release. http://msexchangeteam.com/archive/2009/08/17/451974.aspx]]></description>
			<content:encoded><![CDATA[<p>Today Microsoft has released an RC build of Exchange 2010 build 639.11, if you have used the earlier Beta there are a large number of changes to the product since the Feb Beta release.</p>
<p><a href="http://msexchangeteam.com/archive/2009/08/17/451974.aspx">http://msexchangeteam.com/archive/2009/08/17/451974.aspx</a></p>
]]></content:encoded>
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		<title>OWA 2010 Part2- Calendaring</title>
		<link>http://www.exchange-genie.com/2009/08/owa-2010-part2-calendaring/</link>
		<comments>http://www.exchange-genie.com/2009/08/owa-2010-part2-calendaring/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 19:03:08 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[E14]]></category>
		<category><![CDATA[exchange 14]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[OWA]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/?p=568</guid>
		<description><![CDATA[As we work our way through the OWA web UI the next  stop will be the calendar. There hasnt been a large number of changes to this feature so you might ask why I decided to write an article about it? One of the major product enhancements is the ability to share ones calendar from [...]]]></description>
			<content:encoded><![CDATA[<p>As we work our way through the OWA web UI the next  stop will be the calendar. There hasnt been a large number of changes to this feature so you might ask why I decided to write an article about it?</p>
<p>One of the major product enhancements is the ability to share ones calendar from the new OWA UI and easily consume a calendar in a side by side view.</p>
<p> <strong><span style="text-decoration: underline;">Open Shared Calendar</span></strong></p>
<p>As we know in the past you could open a shared calendar with a url string however  there is a nice easy to use user interface now the provides simple access to another shared calendar.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/share.JPG"><img class="alignnone size-full wp-image-573" title="sharecalendar" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/share.JPG" alt="sharecalendar" width="337" height="104" /></a></p>
<p><strong><span style="text-decoration: underline;">Share Calendar</span></strong></p>
<p>One of the exciting scenarios about this feature is if you have enabled federation calendaring you will be able to share your calendar with users on your mail system or other users who are located on Exchange 2010.</p>
<p>1. From the Calendar page select &#8211; Share &#8211; Share Calendar-Calendar</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare1.jpg"><img class="alignnone size-full wp-image-577" title="cshare1" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare1.jpg" alt="cshare1" width="290" height="108" /></a></p>
<p>2. A new message page appears and you can select from 3 options to share your calendar</p>
<p> A. Free/Busy info  B. Free/Busy with Subject and Location and C. All information</p>
<p>I have selected <em><strong>Free/Busy with Subject and Location</strong></em></p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare2.jpg"><img class="alignnone size-medium wp-image-578" title="cshare2" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare2-300x146.jpg" alt="cshare2" width="300" height="146" /></a></p>
<p>3. You can see that Jodie now gets an email with sharing invite</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare3.jpg"><img class="alignnone size-medium wp-image-579" title="cshare3" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare3-300x140.jpg" alt="cshare3" width="300" height="140" /></a></p>
<p>4. Jodie then clicks the <strong><em>Add this calendar</em></strong>  </p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare4.jpg"><img class="alignnone size-full wp-image-576" title="cshare4" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare4.jpg" alt="cshare4" width="230" height="121" /></a></p>
<p>5. Now when we go to Jodies calendar there in side by side view she can see Brian&#8217;s calendar</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare5.jpg"><img class="alignnone size-medium wp-image-581" title="cshare5" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare5-300x130.jpg" alt="cshare5" width="300" height="130" /></a></p>
<p><strong><span style="text-decoration: underline;">Change Permission on calendar</span></strong></p>
<p>Another new feautre allows a users to remove permission(s) from thier calendar</p>
<p>1. From the Calendar page select &#8211; Share &#8211; Change Sharing Permissions -Calendar</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare6.jpg"><img class="alignnone size-full wp-image-582" title="cshare6" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare6.jpg" alt="cshare6" width="279" height="109" /></a></p>
<p>2. In this view you can see who has what permission to the calendar and delete them if you choose</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare7.jpg"><img class="alignnone size-medium wp-image-580" title="cshare7" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/cshare7-300x143.jpg" alt="cshare7" width="300" height="143" /></a></p>
<p><strong><span style="text-decoration: underline;">side by side view</span></strong></p>
<p>Another nice feature that we have had in Outlook since 2007 is the ability to have side by side calendar views, this feature has now been exposed to the OWA UI allowing users to view shared calendars togethor.</p>
<p><a href="http://www.exchange-genie.com/wp-content/uploads/2009/08/sidebyside.JPG"><img class="alignnone size-medium wp-image-572" title="sidebyside" src="http://www.exchange-genie.com/wp-content/uploads/2009/08/sidebyside-300x122.jpg" alt="sidebyside" width="300" height="122" /></a></p>
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		<title>User Delivery Reports and Exchange 2010</title>
		<link>http://www.exchange-genie.com/2009/06/user-delivery-reports-and-exchange-2010/</link>
		<comments>http://www.exchange-genie.com/2009/06/user-delivery-reports-and-exchange-2010/#comments</comments>
		<pubDate>Tue, 02 Jun 2009 21:25:14 +0000</pubDate>
		<dc:creator>Exchange Genie</dc:creator>
				<category><![CDATA[Exchange]]></category>
		<category><![CDATA[exchange 2010]]></category>
		<category><![CDATA[Exchange genie]]></category>
		<category><![CDATA[OWA]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[delivery reports]]></category>
		<category><![CDATA[E14]]></category>
		<category><![CDATA[ecp]]></category>

		<guid isPermaLink="false">http://www.exchange-genie.com/2009/06/user-delivery-reports-and-exchange-2010/</guid>
		<description><![CDATA[User Message Delivery Quite often users send emails and do not know what happens after they click the send button, did the message queue on the server, and was the message delivered. Exchange 2010 has provided users the ability to view delivery reports and track what has happened to their messages.   Once you have [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center"><span style="font-size: 18pt; text-decoration: underline;"><strong>User Message Delivery<br />
</strong></span></p>
<p><span style="font-size:12pt">Quite often users send emails and do not know what happens after they click the send button, did the message queue on the server, and was the message delivered.<br />
</span></p>
<p><span style="font-size:12pt">Exchange 2010 has provided users the ability to view delivery reports and track what has happened to their messages.<br />
</span></p>
<p> </p>
<ol>
<li>
<div><span style="font-size:12pt">Once you have logged onto the web UI Select <strong>Options </strong>in the top right<br />
</span></div>
<p> </p>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver1.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">From the Exchange Control Panel (ECP) menu select <strong>ORGANIZE E-MAIL</strong><br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver2.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">Select <strong>Delivery Reports </strong>from the menu<br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver3.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">You currently have 3 fields the can receive input<br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver4.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">For this example I am putting <strong>TEST </strong>in the search subject line<br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver5.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </li>
<li>
<div><span style="font-size:12pt">Click the <strong>SEARCH</strong> button or hit enter<br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver6.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">If the search returns data select the message and click <strong>DELIVERY REPORT</strong><br />
</span></div>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver7.png" alt="" /><span style="font-size:12pt"><br />
</span></p>
<p> </p>
<p> </p>
<p> </li>
<li>
<div><span style="font-size:12pt">The report shows the message was <span style="text-decoration: underline;"><strong>submitted</strong></span> and <span style="text-decoration: underline;"><strong>delivered</strong></span><br />
</span></div>
<p> </p>
<p><img src="http://www.exchange-genie.com/wp-content/uploads/2009/06/060209-2124-userdeliver8.png" alt="" /><span style="font-size:12pt"><br />
</span></li>
</ol>
<p><span style="font-size:12pt"><br />
</span></p>
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